Diamond Hill Nursing And Rehabilitation Center

100 New Turnpike Road, Troy NY, 12182

Resident Review Score
5.6
|
Good
Starting price

$11,495

For this area
$$$
Diamond Hill Nursing And Rehabilitation Center - Gallery Image 1

Diamond Hill Nursing And Rehabilitation Center is a nursing home in Troy, NY, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Diamond Hill Nursing And Rehabilitation Center offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Diamond Hill Nursing And Rehabilitation Center offers dental care to its residents.

Costs at this community start at $11,495 and range up to $13,334 per month. The average price in the community is $12,415, which is greater than the average cost of $6,893 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.2 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.7 by an RN and 0.9 by an LPN) and 1.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 10 hospitals within 25 miles of Diamond Hill Nursing And Rehabilitation Center. The two closest hospitals are St Mary'S Hospital ( Troy ), which is 3.5 miles away, and Burdett Care Center, which is 4.1 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 2.

Some of the key amenities available at Diamond Hill Nursing And Rehabilitation Center are:

  • Outdoor Areas
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(518) 235-1410

Pricing for Diamond Hill Nursing And Rehabilitation Center

$6,893Avg. Local Starting Price
Diamond Hill Nursing And Rehabilitation Center$11,495

Starting price

  • Within 25 Miles$6,737
  • In Albany-Schenectady-Troy$6,893
  • In NY$7,517

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Resident Review Score
5.6
|
Good
#2 in Troy, NY
Aggregated reviews in this score
Most Loved29
Loved5
Good1
Average0
Below Average38

Reviews

Residents and their families say:

This community has received a plethora of positive feedback highlighting the exceptional care and dedication of its staff across various departments, including rehabilitation, nursing, and administrative teams. Many reviewers have expressed gratitude for the friendly, professional, and highly skilled staff who not only provide excellent care but also foster a welcoming and caring environment for both residents and visitors alike. From pleasant dining experiences with delicious food to efficient rehab services that significantly improve residents' mobility and quality of life, the commendations are consistent. The community's social workers, therapists (specifically mentioned were Jill, Jen, Maggie, and Krystal), and even the maintenance and housekeeping teams have been praised for their excellent service and friendly demeanor. The community's efforts to maintain high standards of cleanliness and orderliness, alongside effective communication and patient-centered care, were frequently noted. Special mentions were made about the positive changes in administration and the physical environment, underlining the community's commitment to continuous improvement and resident satisfaction.
However, a few isolated concerns were raised regarding staffing levels during weekends and the availability of individualized care due to staff numbers. There was a particular negative account concerning patient treatment and professionalism during the night, which the reviewer felt strongly about to consider legal action. Despite these few critiques, the overwhelming majority of feedback celebrated the community's atmosphere, the quality of care provided, and the positive impacts on the residents’ well-being and rehabilitation progress. The success stories of significant health improvements and the genuine, caring relationships formed between staff and residents paint a picture of a community deeply committed to its mission of providing quality care and support.

AI generated summary of real reviews

ANNUAL DATA

Diamond Hill Nursing And Rehabilitation Center

Availability

Each community has a certified number of beds that are available.

certified beds

120
139.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.3

Local Avg

health inspection

1
2.2

Local Avg

quality

2
3.6

Local Avg

staff

1
2.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

4
1.9

Local Avg

infection control citations

1
1.1

Local Avg

fines

1
2

Local Avg

amount of fines

$655
$29,212

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

59
54.9

Local Avg

registered nurses

53
43.7

Local Avg

administrators who left

2
0.7

Local Avg

Facility Details

  • Legal name

    COLLAR CITY NURSING AND REHABILITATION CENTER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    335377

  • Provider SSA county code

    600

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 01, 1973

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Diamond Hill Nursing And Rehabilitation Center

Outdoor Areas
Activity Center
Clubs & Communities

Complaints

0 Payment Denials

12 Total Complaints Reported

1 Health Complaint Deficiencies

1 Penalties Imposed

1 Total Fines Imposed

$34755 In Fines Imposed

3 Total Incidents Reported

4 Health Standard Deficiencies

5 Total Deficiencies Reported

Occupancy

111 Current Occupants

120 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Services

Beauty Salon & Barber Shop

Maintenance

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 02/01/1973

Care

Dental Care

Hospice

Nurses

Occupational Therapy

Offers Resident/family Counciling

Skilled Nursing

Speech Therapy

Accommodations

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Dining & Nutrition

Meals Provided

Hospitals

St Mary'S Hospital

1300 Mass Ave

Distance: 3.5 miles

Samaritan Hospital

2215 Burdett Ave

Distance: 4.1 miles

Bellevue Woman'S Center Of Ellis Medicine

2210 Troy Schenectady Rd

Distance: 10.9 miles

Churches

Pleasantdale Covenant Church

155 New Turnpike Road, Troy

Distance: 0.2 miles

Waterford VFW Post 5800

93-95 Third Street, Waterford

Distance: 0.6 miles

Faith Lutheran Church

50 Leversee Road, Troy

Distance: 0.8 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458