The Willows At Ramapo Rehab And Nursing Center

30 Cragmere Road, Suffern NY, 10901

Resident Review Score
9
|
Most Loved
Starting price

$1,234

For this area
$$$
The Willows At Ramapo Rehab And Nursing Center - Gallery Image 1

The Willows At Ramapo Rehab And Nursing Center is a nursing home in Suffern, NY, with 203 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,234 and range up to $14,357 per month. The average price in the community is $7,796, which is higher than the average cost of $7,795 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.4 by an RN and 1.0 by an LPN) and 2.0 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 42 hospitals within 25 miles of The Willows At Ramapo Rehab And Nursing Center. The two closest hospitals are Good Samaritan Hospital Of Suffern, which is 0.8 miles away, and Valley Hospital, which is 8.3 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at The Willows At Ramapo Rehab And Nursing Center are:

  • Activity Center
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(845) 357-1230

Pricing for The Willows At Ramapo Rehab And Nursing Center

$7,795Avg. Local Starting Price
The Willows At Ramapo Rehab And Nursing Center$1,234

Starting price

  • Within 25 Miles$8,479
  • In New York$7,795
  • In NY$7,517

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Resident Review Score
9
|
Most Loved
#1 in Suffern, NY
Aggregated reviews in this score
Most Loved95
Loved11
Good0
Average3
Below Average10

Reviews

Residents and their families say:

This community has received a mix of feedback from its residents and their families, highlighting both its strengths and areas for improvement. Many reviewers praised the community for its kind, knowledgeable staff, and the positive atmosphere created by the physical therapy team. The PT sessions are described as very positive and geared towards individual needs, with motivational encouragement that makes a significant difference in the recovery process. Family members of the residents have also expressed gratitude towards the nurses, physical therapists, and all staff involved in the care of their loved ones, with several noting the excellent job done by everyone contributing to successful recoveries and discharges back home. The facilities are well-regarded, with mentions of the cleanliness and the professional demeanor of the staff, alongside the variety of activities available to keep residents engaged and entertained.
However, the positive experiences were not universal. Some negative points raised include concerns about patient supervision, with at least one reviewer suggesting that some patients could use more attentive care. There were also specific instances of dissatisfaction with the level of care provided, leading to severe consequences for the residents involved, which included allegations of negligence, complaints about inadequate services such as infrequent therapy sessions, rude behavior from some staff members, and safety incidents that were not adequately addressed. Additionally, a few reviews criticized the quality of food and suggested that the facility seems understaffed at times, particularly during weekends. Despite these criticisms, many reviewers still recommend the community, praising various members of the staff for their dedication and the difference they make in the residents' lives. There were also personal stories of gratitude for the companionship and professionalism shown by the staff, which added a personal touch to the care received.

AI generated summary of real reviews

ANNUAL DATA

The Willows At Ramapo Rehab And Nursing Center

Availability

Each community has a certified number of beds that are available.

certified beds

203
184.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
3.2

Local Avg

health inspection

2
2.9

Local Avg

quality

5
4.2

Local Avg

staff

2
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

4
1

Local Avg

infection control citations

0
0.4

Local Avg

fines

2
1.9

Local Avg

amount of fines

$1,638
$21,188

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.5

Local Avg

total nurse hours

3
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

20
40.4

Local Avg

registered nurses

32
43.5

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    THE WILLOWS AT RAMAPO REHAB AND NURSING CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    335148

  • Provider SSA county code

    620

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1967

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Willows At Ramapo Rehab And Nursing Center

Activity Center
Housekeeping

Activities & Fitness

Activity Center

Library & Computer Lounge

Accommodations

Cable TV

Flat screen TV

Outdoor Areas

Services

Housekeeping

Care

Occupational Therapy

On-site Physical Therapy

Hospitals

Good Samaritan Hospital - Suffern

255 Lafayette Ave

Distance: 0.8 miles

Summit Park Hospital & Nursing Care Center

50 Sanatorium Road

Distance: 6.0 miles

Valley Hospital

223 North Van Dien Avenue

Distance: 8.3 miles

Churches

Wissler Rudolph H

12 Lenox Court, Suffern

Distance: 0.3 miles

Louis Richard

2395 Quill Court, Mahwah

Distance: 0.5 miles

Christ Evangelical Lutheran

3 Church Road, Suffern

Distance: 0.5 miles

Resident Review Score
7.7
|
Loved
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Call or ChatCall 1 (844) 240-4458