The Friendly Home

3156 East Avenue, Rochester NY, 14618


Resident Review Score
6.5
|
Good

Starting price

$1,533

For this area
$$$

The Friendly Home is a nursing home in Rochester, NY, with 157 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,533 and range up to $9,044 per month. The average price in the community is $5,289, which is more than the average cost of $5,288 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs other services, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.1 hours daily per resident. This time is made up of 1.7 hours with licensed nurses (0.6 by an RN and 1.1 by an LPN) and 2.4 hours with non-licensed nurse aides.

There are eight hospitals within 25 miles of The Friendly Home. The two closest hospitals are Highland Hospital, which is 4.1 miles away, and Monroe Community Hospital, which is 4.8 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The quality rating for this facility is 4 and the staff rating is 4.


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(585) 789-3352

Pricing for The Friendly Home

$5,288Avg. Local Starting Price
The Friendly Home$1,533

Starting price

  • Within 25 Miles$6,289
  • In Rochester, NY$5,288
  • In NY$7,517

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
6.5
|
Good
#7 in Rochester, NY

Aggregated reviews in this score
Most Loved5
Loved1
Good1
Average0
Below Average4

Reviews

Residents and their families say:

This community has garnered numerous positive reviews, particularly highlighting the friendly, warm, and attentive staff. Many reviewers shared experiences about the high quality of care their loved ones received in various units, including memory care and rehabilitation services. The staff's proactivity and attentiveness have brought peace of mind to many families, ensuring their loved ones were well cared for in challenging times. The facilities were frequently praised for being well-maintained, clean, and secure, with beautiful grounds and comfortable rooms that contribute to a very nice environment. Special mention was made of the rehabilitation area, where staff were commended for being patient and kind, thus making it a great option for post-surgical care.
However, a few issues were noted in the feedback, including one concerning report of patient neglect, disrespect, and theft, although this was not a common theme among the reviews. Another repeated concern involved a receptionist's unhelpful and dismissive behavior, detracting from the otherwise positive perception of the community's atmosphere and professionalism. Despite these criticisms, the overwhelming majority of reviewers expressed satisfaction with the community's setting and the dedicated care their loved ones received. Some mentioned the cost as being high, but this did not seem to overshadow the overall positive experiences shared.

AI generated summary of real reviews

ANNUAL DATA

The Friendly Home


Availability

Each community has a certified number of beds that are available.

certified beds

200

Ratings

User ratings are a trustworthy source of information about a community.

overall

4

health inspection

3

quality

5

staff

3

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

0

amount of fines

$0

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

45

registered nurses

63

administrators who left

0

Facility Details

  • Legal name

    THE FRIENDLY HOME

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    335476

  • Provider SSA county code

    370

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1976

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Hospitals


Highland Hospital

1000 South Ave

Distance: 4.1 miles

Monroe Community Hospital

435 E Henrietta Rd

Distance: 4.8 miles

Strong Memorial Hospital

601 Elmwood Ave

Distance: 5.0 miles

Churches


Gongloff Paul

50 Waterview Circle, Rochester

Distance: 1.2 miles

Ferguson Raymond F

79 Maywood Drive, Rochester

Distance: 1.9 miles

Salvation Of God Church

333 West Commercial Street, East Rochester

Distance: 1.9 miles

Resident Review Score
N/A
|
Not Enough Reviews
Brighton Manor

Preferred Provider

Brighton Manor

989 Blossom Road, Rochester NY, 14610


Starting at

$11,254

For this area
$$$

  • nursing homes
Resident Review Score
8.7
|
Most Loved
Penfield Place

Preferred Provider

Penfield Place

1700 Penfield Rd, Penfield NY, 14526


Starting at

$2,095

For this area
$$$

  • nursing homes
Resident Review Score
N/A
|
Not Enough Reviews
The Brightonian, Inc

Preferred Provider

The Brightonian, Inc

1919 Elmwood Avenue, Rochester NY, 14620


Starting at

$1,533

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458