Our Lady Of Mercy Life Center

2 Mercycare Lane, Guilderland NY, 12084

Resident Review Score
5.9
|
Good
Starting price

$2,395

For this area
$$$
Our Lady Of Mercy Life Center - Gallery Image 1

A Our Lady Of Mercy Life Center is a nursing home in Guilderland, NY, with 0 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Please note that this nursing facility is located in a hospital.Our Lady Of Mercy Life Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $11,495 and range up to $13,334. The average price in the community is $12,415, which is higher than the average cost of nursing homes in the area of $6,893. The cost of nursing homes in this area is less than the state average. Depending on the services the resident needs, additional services may increase the cost of care.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 3.5 hours with licensed nurses (1.0 by an RN and 0.8 by an LPN) and 0.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 9 hospitals within 25 miles of Our Lady Of Mercy Life Center. The two closest hospitals are St Peter'S Hospital which is 6.1 miles away and Albany Medical Center Hospital which is 7.4 miles away.

This nursing home has an overall rating of 3.0, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services.The quality rating for this facility is 3.0 and the staff rating is 2.0.

Some of the key amenities available at Our Lady Of Mercy Life Center are:

  • Outdoor Areas
  • Pet Friendly

Welcome to Our Lady Of Mercy Life Center, a nursing home community located in Guilderland, New York. The cost of the nursing-homes community at Our Lady Of Mercy Life Center starts at a monthly rate of $2,291 to $13,729. There may be some additional services that could increase the cost of care, depending on the services that you may need. This community allows residents to have pets. It's always a good idea to check when you visit the community to see if your pet will be allowed. .

There are 9 hospitals within 25 miles of Our Lady Of Mercy Life Center. The two closest hospitals are St Peter'S Hospital which is 6.1 miles away and Albany Medical Center Hospital which is 7.4 miles away.

Some of the key amenities available at Our Lady Of Mercy Life Center are:

  • Pet Friendly
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(518) 464-8100

Room Pricing
independent-living
One BedroomStarting at$2,395
Two BedroomStarting at$2,875

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
5.9
|
Good
#1 in Guilderland, NY
Aggregated reviews in this score
Most Loved10
Loved3
Good1
Average1
Below Average12

Reviews

Residents and their families say:

This community is consistently praised for the exceptional care and service provided by its staff across various units, with numerous reviewers highlighting the kindness, respect, efficiency, and above-and-beyond attitude of team members. From the welcoming atmosphere on the day of arrival to the dedicated and personalized rehabilitation efforts, the staff's efforts are often singled out as a distinguishing feature of this facility. Food quality receives special mention, being described as great, restaurant-quality, and with a fantastic variety ensuring satisfaction and comfort for the residents. The facility itself is lauded for its cleanliness, attractiveness, and adherence to health and safety protocols, contributing to a positive environment for both rehab patients and long-term residents.
However, some concerns are voiced regarding understaffing, which has been mentioned in multiple reviews, indicating it as a pervasive issue that leads to staff running ragged and potentially impacting the timeliness and extent of care. A specific account of substandard care involving delayed meals and attention suggests that while the community strives for excellence, there are areas needing attention and improvement. Despite these concerns, the majority sentiment leans heavily positive, with families expressing gratitude for the compassionate and professional care their loved ones receive, which in many cases, significantly contributed to their improvement and comfort during both short-term rehabilitation stays and long-term residency.

AI generated summary of real reviews

ANNUAL DATA

Our Lady Of Mercy Life Center

Availability

Each community has a certified number of beds that are available.

certified beds

160
139.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.3

Local Avg

health inspection

3
2.2

Local Avg

quality

2
3.6

Local Avg

staff

3
2.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.9

Local Avg

infection control citations

0
1.1

Local Avg

fines

2
2

Local Avg

amount of fines

$1,625
$29,212

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
3

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

52
54.9

Local Avg

registered nurses

36
43.7

Local Avg

administrators who left

1
0.7

Local Avg

Facility Details

  • Legal name

    OUR LADY OF MERCY LIFE CENTER

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    335767

  • Provider SSA county code

    0

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 01, 1993

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Our Lady Of Mercy Life Center

Pet Friendly
Outdoor Areas

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

1 Total Incidents Reported

2 Health Standard Deficiencies

4 Total Complaints Reported

6 Health Complaint Deficiencies

6 Total Deficiencies Reported

Accommodations

Independent Temperature Controls

Internet Access

Kitchenette

Cable

Outdoor Areas

Private Bathroom

Resident Parking

Can Paint/Decorate Room

Occupancy

152 Current Occupants

160 Total Units

Activities & Fitness

Activity Center

Exercise Room

Library & Computer Lounge

Movie Room

Care

Bariatric Care Unit

Care Navigator Program

Carpal Tunnel Syndrome

Hospice

Medication Management & Administration

Occupational Therapy

Offers Resident/family Counciling

Outpatient Rehabilitation

Pharmacy

Podiatry Services

Speech Therapy

Wellness Center

Services

Beauty Shop

Transportation

Pets Allowed

Barber/Beauty Shop

Communal Gardens

Wheelchair Accessible

Additional Features

Certified By Medicare And Medicaid

English

Medicare Participant Since 07/01/1993

Pet Friendly

Spanish

Volunteer Opportunities

Neighborhood

Saint Louis University Hospital

Dining & Nutrition

Snacks Available

Hospitals

St. Peter'S Hospital

315 S Manning Blvd

Distance: 6.1 miles

Bellevue Woman'S Center Of Ellis Medicine

2210 Troy Schenectady Rd

Distance: 6.5 miles

Ellis Health Center

600 Mcclellan St

Distance: 7.2 miles

Churches

River of Life Church

2333 Western Avenue, Guilderland

Distance: 0.6 miles

Grace Baptist Church

5958 State Farm Road, Guilderland

Distance: 1.0 miles

Christ the King Church Faith Formation

16 Cornell Avenue, Albany

Distance: 1.1 miles

Resident Review Score
9.3
|
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Call or ChatCall 1 (844) 240-4458