Complete Care At Summit Ridge

20 Summit Street, West Orange NJ, 07052

Resident Review Score
8.4
|
Loved
Starting price

$8,250

For this area
$$$
Complete Care At Summit Ridge - Gallery Image 1

Complete Care At Summit Ridge is a nursing home in West Orange, NJ, with 152 certified beds. Complete Care At Summit Ridge is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Complete Care At Summit Ridge offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Complete Care At Summit Ridge offers dental care to its residents.

Costs at this community start at $1,900 and range up to $13,800 per month. The average price in the community is $7,850, which is more than the average cost of $7,795 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.8 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.5 by an RN and 1.0 by an LPN) and 2.3 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 69 hospitals within 25 miles of Complete Care At Summit Ridge. The two closest hospitals are Saint Barnabas Medical Center, which is 2.1 miles away, and East Orange General Hospital, which is 4.1 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The ratings for quality are excellent and the staff ratings are average, with a rating of 3.

Some of the key amenities available at Complete Care At Summit Ridge are:

  • Pet Friendly
  • Housekeeping
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(973) 736-2000

Consider Nearby Preferred Providers

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Room Pricing
Assisted Living
One BedroomStarting at$8,250

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
8.4
|
Loved
#1 in West Orange, NJ
Aggregated reviews in this score
Most Loved47
Loved3
Good0
Average1
Below Average11

Reviews

Residents and their families say:

This community receives a high amount of praise for its clean environment, caring and attentive staff, and strong management. Many reviewers express satisfaction with the level of respect and helpfulness provided by the staff, mentioning specific roles such as the social worker and care takers, and highlighting the positive impact on their loved ones' well-being. The community's customer service representatives, in particular, are noted for making a positive first impression on visitors. The efforts of the administrative team to address questions and concerns promptly are appreciated, ensuring a smooth and professional experience. The new ownership and renovations have also been well-received, with guests noting significant improvements and a more attentive approach towards resident care. Therapeutic and rehabilitation services are highlighted as competent and professional, adding a personal touch to their interactions.
However, not all feedback is positive. A few concerns were mentioned regarding staff behavior, with one reviewer pointing out instances of disrespect and unresponsiveness. Additionally, there's a mention of needing improvements in response times to assistance requests, which might be attributed to staffing challenges during specific periods, such as the COVID-19 pandemic. Despite these isolated issues, the community is often recommended for its comprehensive care, welcoming atmosphere, and the dedication of its staff towards making residents feel comfortable and well-looked after. The community's efforts to create a homelike environment, coupled with professional care and strong communication, stand out as key reasons why families trust them with their loved ones.

AI generated summary of real reviews

ANNUAL DATA

Complete Care At Summit Ridge

Availability

Each community has a certified number of beds that are available.

certified beds

152
184.2

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
3.2

Local Avg

health inspection

2
2.9

Local Avg

quality

5
4.2

Local Avg

staff

3
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1

Local Avg

infection control citations

0
0.4

Local Avg

fines

0
1.9

Local Avg

amount of fines

$0
$21,188

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

4
3.6

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

46
40.4

Local Avg

registered nurses

52
43.5

Local Avg

administrators who left

2
0.7

Local Avg

Facility Details

  • Legal name

    COMPLETE CARE AT SUMMIT RIDGE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    315038

  • Provider SSA county code

    200

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 01, 1973

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Complete Care At Summit Ridge

Pet Friendly
Housekeeping
Activity Center

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

1 Health Complaint Deficiencies

5 Total Complaints Reported

6 Health Standard Deficiencies

6 Total Deficiencies Reported

Accommodations

Wifi

Air Conditioned

Beautiful Garden(s) / Courtyard(s)

Cable Television

Cable TV

Central Air Conditioning

Computer With Internet Access

Gift/convenience Shop

Housekeeping

Outdoor Areas

Outdoor Garden

Pet Friendly

Phone

Scenic Views

Wireless Internet Access

Occupancy

146 Current Occupants

152 Total Units

Activities & Fitness

Activity Centre

Library & Computer Lounge

Care

Assisted Living

Cardiac Care

Dental Care

Dialysis

Hospice

Hospice Care

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Services

Beauty Salon & Barber Shop

Complimentary Transportation

Dining & Nutrition

Café With Always Available Menu Options

Hospice Available On-site

Meals Provided

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 07/01/1973

Neighborhood

Conveniently Located

Hospitals

Kessler Institute For Rehabilitation - West Orange

1199 Pleasant Valley Way

Distance: 0.2 miles

Saint Barnabas Medical Center

94 Old Short Hills Road

Distance: 2.1 miles

Veterans Affairs New Jersey Health Care System East - Orange Campus

385 Tremont Avenue

Distance: 3.3 miles

Churches

Harvest Temple Church of God

9 Westover Terrace, West Orange

Distance: 0.5 miles

Twin Touch

14 Waddington Avenue, West Orange

Distance: 0.6 miles

ST. ANTHONY OF PADUA ORATORY

1360 Pleasant Valley Way, West Orange

Distance: 0.6 miles

Resident Review Score
5.1
|
Average
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Resident Review Score
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|
Loved
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Call or ChatCall 1 (844) 240-4458