Colonial Hill Center

62 Rochester Hill Road, Rochester NH, 03867

Resident Review Score
6.6
|
Good
Starting price

$9,672

For this area
$$$
Colonial Hill Center - Gallery Image 1

Colonial Hill Center is a nursing home in Rochester, NH, with 79 certified beds. Colonial Hill Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Colonial Hill Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Colonial Hill Center offers vision and dental care to its residents.

Costs at this community start at $9,180 and range up to $12,395 per month. The average price in the community is $10,788, which is higher than the average cost of $7,182 for nursing home care in the area. The cost of nursing home care in this area is less than the state average. If the resident needs added care, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.3 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.5 by an RN and 0.7 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are five hospitals within 25 miles of Colonial Hill Center. The two closest hospitals are Frisbie Memorial Hospital, which is 0.4 miles away, and Wentworth-Douglass Hospital, which is 6.9 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 3.

Some of the key amenities available at Colonial Hill Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(603) 335-3955

Consider Nearby Preferred Providers

Dover Center for Health and Rehabilitation

Dover Center for Health and Rehabilitation

307 Plaza Drive None

Resident Review Score
6.3
|
Good

Starting price

$7,877

Room Pricing
Assisted Living
One BedroomStarting at$9,672

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
6.6
|
Good
#2 in Rochester, NH
Aggregated reviews in this score
Most Loved7
Loved3
Good0
Average0
Below Average6

Reviews

Residents and their families say:

This community has received a range of feedback from residents and their families, often highlighting the staff's pleasant, caring nature and their dedication to their roles. The environment is praised for being clean and sanitary, with leadership described as hands-on. Rehab services, especially physical therapy, have been lauded for their effectiveness, with one individual crediting their ability to walk, climb ladders, and drive to the care received here. The staff's responsiveness is consistently noted, with reports of aides being at a resident's side in less than three minutes after a call for help. Many appreciate that the community provides a supportive setting for both short-term rehab and end-of-life care without the necessity for residents to relocate. The facility's atmosphere is described as happy and visitor-friendly, reassuring families that their loved ones are in good hands.
However, criticism has been voiced about certain aspects, such as the quality of the food needing improvement. Moreover, concerns have been raised regarding the adequacy of nursing staff and the approach to billing and Medicare coverage, with one instance of a patient being hastily discharged post-Medicare expiry raising questions about prioritization of care over financial considerations. A singular report of rudeness from a nurse was mentioned, indicating a potential area for improvement in staff-patient interactions. Despite these critiques, the positive experiences shared by many, including effective rehabilitation services, attentive care, and a welcoming environment, suggest that this community is capable of providing a high level of care and support to its residents.

AI generated summary of real reviews

ANNUAL DATA

Colonial Hill Center

Availability

Each community has a certified number of beds that are available.

certified beds

79
115.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
3

Local Avg

health inspection

1
2.9

Local Avg

quality

3
3.3

Local Avg

staff

1
3.2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
0.1

Local Avg

infection control citations

3
1.1

Local Avg

fines

5
2.2

Local Avg

amount of fines

$256,266
$51,226

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.6

Local Avg

total nurse hours

3
3.8

Local Avg

weekend nurse hours

3
3.4

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

72
46.9

Local Avg

registered nurses

89
51.1

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    BIRCH HEALTHCARE CENTER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    305081

  • Provider SSA county code

    80

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 12, 1997

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Colonial Hill Center

Pet Friendly
Housekeeping
Activity Center
Clubs & Communities

Accommodations

Wifi

Air Conditioned

Cable Television

Cable TV

Central Air Conditioning

Computer With Internet Access

Housekeeping

Outdoor Areas

Pet Friendly

Phone

Scenic Views

Wireless Internet Access

Complaints

0 Health Complaint Deficienceis

0 Payment Denials

$1690 In Fines Imposed

1 Penalties Imposed

1 Total Complaints Reported

1 Total Fines Imposed

1 Total Incidents Reported

2 Health Standard Deficiencies

2 Total Deficiencies Reported

Occupancy

73 Current Occupants

79 Total Units

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 02/12/1997

Neighborhood

Conveniently Located

Care

Dental Care

Dialysis

Hearing Care

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Vision Care

Dining & Nutrition

Meals Provided

Hospitals

Frisbie Memorial Hospital

11 Whitehall Road

Distance: 0.4 miles

Wentworth-Douglass Hospital

789 Central Avenue

Distance: 6.9 miles

Henrietta D Goodall Hospital

25 June Street

Distance: 14.1 miles

Churches

Revolution Church

87 Lowell Street, Rochester

Distance: 0.7 miles

St. Mary's Church

71 Lowell Street, Rochester

Distance: 0.8 miles

Abounding Grace Ministries

88 Hancock Street, Rochester

Distance: 0.9 miles

Resident Review Score
8.5
|
Most Loved
Rochester Manor

Preferred Provider

Rochester Manor

40 Whitehall Road, Rochester NH, 03867

Starting at

$2,355

For this area
$$$
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Resident Review Score
7.3
|
Loved
Riverside Rest Home

Preferred Provider

Riverside Rest Home

276 County Farm Road, Dover NH, 03820

Starting at

$9,186

For this area
$$$
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Resident Review Score
6.3
|
Good
Dover Center for Health and Rehabilitation

Preferred Provider

Dover Center for Health and Rehabilitation

307 Plaza Drive, Dover NH, 03820

Starting at

$7,877

For this area
$$$
  • assisted living
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458