Harris Hill Center, Genesis Healthcare

20 Maitland Street, Concord NH, 03301

Resident Review Score
7.8
|
Loved
Starting price

$7,230

For this area
$$$
Harris Hill Center, Genesis Healthcare - Gallery Image 1

Harris Hill Center, Genesis Healthcare is a nursing home in Concord, NH, with 85 certified beds. Harris Hill Center, Genesis Healthcare is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $3,500 and range up to $11,195 per month. The average price in the community is $7,348, which is greater than the average cost of $7,182 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.7 by an RN and 0.8 by an LPN) and 1.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are four hospitals within 25 miles of Harris Hill Center, Genesis Healthcare. The two closest hospitals are Concord Hospital, which is 1.5 miles away, and Elliot Hospital, which is 15.1 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 3 and the staff rating is 2.

Some of the key amenities available at Harris Hill Center, Genesis Healthcare are:

  • Outdoor Areas
  • Activity Center
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(603) 224-1319

Room Pricing
Assisted Living
One BedroomStarting at$7,230

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
7.8
|
Loved
#2 in Concord, NH
Aggregated reviews in this score
Most Loved22
Loved2
Good2
Average1
Below Average7

Reviews

Residents and their families say:

This community has garnered a plethora of positive feedback from many of its residents and their families, commending the exceptional care and compassionate approach of the staff. Numerous testimonials highlighted the staff's dedication to ensuring the well-being and comfort of the community's residents, with particular praise for the nursing, physical therapy (PT), and occupational therapy (OT) teams as well as the nursing assistants. These teams have been described as caring, compassionate, and goal-oriented, significantly contributing to the positive experiences of the residents and their families. The facility has also been recognized for its efforts to keep the environment safe and engaging during the COVID-19 pandemic, successfully minimizing risk while continuing to encourage social activities and visits from friends and relatives.
However, amidst the positive observations, some concerns were mentioned regarding the quality of food and care, as well as the attitude of certain employees. One reviewer expressed dissatisfaction with the nutritional value of the meals provided, pointing out a reliance on less nutritious options and a lack of essentials like ginger ale, which are important to the residents. There was also a mention of issues with complacency among some staff members, with comments on how these concerns, when raised, were not adequately addressed by the management. Another area of criticism was the lack of Reception personnel at certain times, leading to visitors feeling unwelcome and uncared for. Despite these points of criticism, the consensus among most reviewers is that this community offers a supportive and family-oriented environment, with a staff that goes above and beyond to provide exceptional care and create a welcoming atmosphere for both residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Harris Hill Center, Genesis Healthcare

Availability

Each community has a certified number of beds that are available.

certified beds

85
115.1

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
3

Local Avg

health inspection

1
2.9

Local Avg

quality

3
3.3

Local Avg

staff

2
3.2

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.1

Local Avg

infection control citations

0
1.1

Local Avg

fines

0
2.2

Local Avg

amount of fines

$0
$51,226

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.6

Local Avg

total nurse hours

3
3.8

Local Avg

weekend nurse hours

3
3.4

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

55
46.9

Local Avg

registered nurses

56
51.1

Local Avg

administrators who left

3
0.7

Local Avg

Facility Details

  • Legal name

    HARRIS HILL CENTER, GENESIS HEALTHCARE

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    305078

  • Provider SSA county code

    60

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 14, 1996

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Harris Hill Center, Genesis Healthcare

Outdoor Areas
Activity Center
Housekeeping

Activities & Fitness

Activity Center

Library & Computer Lounge

Accommodations

Air Conditioned

Beautiful Garden(s) / Courtyard(s)

Cable Television

Computer With Internet Access

Outdoor Areas

Phone

Wireless Internet Access

Additional Features

Chapel

Neighborhood

Conveniently Located

Services

Housekeeping

Hospitals

Concord Hospital

250 Pleasant Street

Distance: 1.5 miles

Healthsouth Rehabilitation Hospital

254 Pleasant Street

Distance: 1.6 miles

Catholic Medical Center

100 Mcgregor Street

Distance: 14.1 miles

Churches

Destiny Christian Church

21 Dunklee Street, Concord

Distance: 0.2 miles

Temple Beth Jacob

67 Broadway, Concord

Distance: 0.2 miles

Christ the King Parish

72 South Main Street, Concord

Distance: 0.6 miles

Resident Review Score
8.1
|
Loved
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Call or ChatCall 1 (844) 240-4458