Brooke Haven Healthcare

1410 North Kentucky Avenue, West Plains MO, 65775


Resident Review Score
7.5
|
Loved

Starting price

$4,563

For this area
$$$

Brooke Haven Healthcare is a nursing home in West Plains, MO, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Brooke Haven Healthcare offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $4,563 and range up to $5,150 per month. The average price in the community is $4,857, which is greater than the average cost of $4,003 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.5 by an RN and 0.8 by an LPN) and 2.4 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are two hospitals within 25 miles of Brooke Haven Healthcare. The two closest hospitals are Ozarks Medical Center, which is 0.3 miles away, and Mercy St Francis Hospital, which is 20.3 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 4. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at Brooke Haven Healthcare are:

  • Activity Center
  • Clubs & Communities
  • Outdoor Areas


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(417) 256-7975

Pricing for Brooke Haven Healthcare

$4,003Avg. Local Starting Price
Brooke Haven Healthcare$4,563

Starting price

  • Within 25 Miles$4,145
  • In Springfield, MO$4,003
  • In MO$4,140

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.5
|
Loved
#1 in West Plains, MO

Aggregated reviews in this score
Most Loved12
Loved4
Good1
Average1
Below Average5

Reviews

Residents and their families say:

This community has garnered praise from several reviewers for its exceptional care, cleanliness, and friendly atmosphere. Reviewers highlighted the professionalism and helpfulness of the staff, ranging from housekeeping to doctors, emphasizing their dedication to patient care 24/7. The community's efforts in maintaining a clean environment and providing quality food were noted, even amidst challenging times like a pandemic. Family members of the residents appreciated the attentiveness and caring nature of the staff, stating that their loved ones were happy and well-cared for, feeling at home in this setting. The facility's aesthetics, including different themes throughout, added to its charm, and visitors felt comfortable recommending it to others for care and rehabilitation needs.
However, not all opinions were entirely positive. A recurring criticism from multiple reviewers centered on the community being understaffed, which some attributed to the management company's oversight. Additionally, one negative review mentioned an unpleasant odor of urine and mashed potatoes, contrasting sharply with the otherwise clean and pleasant environment reported by others. Despite these criticisms, the positive feedback significantly outweighed the negative, with many reviewers expressing heartfelt thanks and satisfaction with the level of care provided. The community was praised for its comprehensive approach to resident welfare, embodying a warm and professional setting that left a lasting positive impression on both residents and their families.

AI generated summary of real reviews

ANNUAL DATA

Brooke Haven Healthcare


Availability

Each community has a certified number of beds that are available.

certified beds

120

Ratings

User ratings are a trustworthy source of information about a community.

overall

4

health inspection

4

quality

3

staff

4

Incidents

Incidents within a community must be reported and documented.

facility reported

8

infection control citations

1

fines

0

amount of fines

$0

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

55

registered nurses

29

administrators who left

0

Facility Details

  • Legal name

    BROOKE HAVEN HEALTHCARE

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    265400

  • Provider SSA county code

    450

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 02, 1989

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Brooke Haven Healthcare


Activity Center
Clubs & Communities
Outdoor Areas

Complaints


0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

Occupancy


118 Total Units

90 Current Occupants

Activities & Fitness


Activity Centre

Clubs & Communities

Library & Computer Lounge

Services


Beauty Salon & Barber Shop

Beauty Shop

Maintenance

Care


Cardiac Care

IV Therapy

Nurses

Occupational Therapy

Offers Resident/family Counciling

Outpatient Rehabilitation

Speech Therapy

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 10/02/1989

Accommodations


Outdoor Areas

Hospitals


Ozarks Medical Center

1100 Kentucky Avenue

Distance: 0.3 miles

Mercy St. Francis Hospital

100 West Highway 60

Distance: 20.3 miles

Churches


Harbor of Hope

906 North Utah Street, West Plains

Distance: 0.5 miles

Missouri Road Church Of Christ

757 Missouri Avenue, West Plains

Distance: 0.8 miles

St. Paul Lutheran Church

291 Kentucky Avenue, West Plains

Distance: 0.9 miles

Resident Review Score
N/A
|
Not Enough Reviews
NHC West Plains

Preferred Provider

NHC West Plains

211 Davis Drive PO Box 497, West Plains MO, 65775


Starting at

$2,856

For this area
$$$

  • nursing homes
Resident Review Score
N/A
|
Not Enough Reviews
West Vue Nursing And Rehabilitation Center

Preferred Provider

West Vue Nursing And Rehabilitation Center

210 Davis Drive, West Plains MO, 65775


Starting at

$2,856

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
N/A
|
Not Enough Reviews
Nhc Healthcare, West Plains

Preferred Provider

Nhc Healthcare, West Plains

211 Davis Drive, Po Box 497, West Plains MO, 65775


Starting at

$2,856

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458