Pillars Of North County Health & Rehab Center, The

13700 Old Halls Ferry Road, Florissant MO, 63033

Resident Review Score
3.8
|
Below Average
Starting price

$2,200

For this area
$$$
Pillars Of North County Health & Rehab Center, The - Gallery Image 1

Pillars Of North County Health & Rehab Center, The is a nursing home in Florissant, MO, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,200 and range up to $6,180 per month. The average price in the community is $4,190, which is greater than the average cost of $4,140 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.4 hours daily per resident. This time is made up of 0.8 hours with licensed nurses (0.4 by an RN and 0.4 by an LPN) and 1.6 hours with non-licensed nurse aides.

There are 26 hospitals within 25 miles of Pillars Of North County Health & Rehab Center, The. The two closest hospitals are Christian Hospital Northeast-Northwest, which is 2.9 miles away, and Osf Saint Anthony'S Health Center, which is 8.0 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 3 and the staff rating is 2.

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(314) 355-0760

Consider Nearby Preferred Providers

Crystal Creek Health And Rehabilitation Center

Crystal Creek Health And Rehabilitation Center

250 New Florissant Road South

Resident Review Score
3.1
|
Below Average

Starting price

$5,779

Pricing for Pillars Of North County Health & Rehab Center, The

$4,140Avg. Local Starting Price
Pillars Of North County Health & Rehab Center, The$2,200

Starting price

  • Within 25 Miles$4,424
  • In St. Louis$4,140
  • In MO$4,140

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
3.8
|
Below Average
#6 in Florissant, MO
Aggregated reviews in this score
Most Loved2
Loved0
Good1
Average1
Below Average8

Reviews

Residents and their families say:

This community has garnered attention for various reasons, reflecting both positively and negatively on its operations and the experience of its residents and staff. Some reviewers applaud the hard work and dedication of nursing homes in general, pointing out the challenge of caring for residents during staffing shortages, which are exacerbated by the pandemic. The positive highlight for this community includes its Therapy Department, which is highly praised as "Top Notch." Residents seem to be well taken care of, and the hardworking nature of the staff doesn't go unnoticed, despite acknowledged difficulties.
On the flip side, there are some concerns. One reviewer mentioned a unique request regarding a time capsule buried on the premises two decades ago, showing a personal connection to the community. Criticisms include a complaint about the loss of personal belongings in the laundry service and mentions of perceived unprofessionalism among the staff. The mention of constant staffing issues appears more than once, indicating a strain on service quality and potentially affecting the care environment. While the dedication of the staff is commendable, the challenges of understaffing and concerns about professionalism and personal property handling cannot be overlooked.

AI generated summary of real reviews

ANNUAL DATA

Pillars Of North County Health & Rehab Center, The

Availability

Each community has a certified number of beds that are available.

certified beds

120
116.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.2

Local Avg

health inspection

1
2.5

Local Avg

quality

2
2.8

Local Avg

staff

1
1.9

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.8

Local Avg

infection control citations

0
0.9

Local Avg

fines

1
4.5

Local Avg

amount of fines

$663
$83,255

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.1

Local Avg

total nurse hours

2
3.2

Local Avg

weekend nurse hours

2
2.9

Local Avg

weekend rn hours

0
0.3

Local Avg

Staff Turnover (per year)

nursing staff

57
61.8

Local Avg

registered nurses

40
59.9

Local Avg

administrators who left

0
0.9

Local Avg

Facility Details

  • Legal name

    PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    265341

  • Provider SSA county code

    940

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1989

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Pillars Of North County Health & Rehab Center, The

Outdoor Areas

Care

Alton Memorial Hospital

Accommodations

Outdoor Areas

Neighborhood

Saint Louis University Hospital

Hospitals

Christian Hospital Northeast-Northwest

11133 Dunn Road

Distance: 2.9 miles

Northwest Healthcare

1225 Graham Road

Distance: 3.8 miles

Saint Anthony'S Hospital

915 East 5Th Street

Distance: 8.0 miles

Churches

New Compass Outreach Ministry Church

4448 Paddock Point Drive, Florissant

Distance: 0.3 miles

St Angela Merici

3860 North Highway 67, Florissant

Distance: 0.6 miles

St Andrew United Methodist Church

3975 U.S. 67, Florissant

Distance: 0.7 miles

Resident Review Score
5.7
|
Good
Delmar Gardens North

Preferred Provider

Delmar Gardens North

4401 Parker Road, Black Jack MO, 63033

Starting at

$4,800

For this area
$$$
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Resident Review Score
4.8
|
Average
Life Care Center Of Florissant

Preferred Provider

Life Care Center Of Florissant

1201 Garden Plaza Drive, Florissant MO, 63033

Starting at

$2,391

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
7.1
|
Loved
Stonebrige Florissant

Preferred Provider

Stonebrige Florissant

6768 North Highway 67, Florissant MO, 63034

Starting at

$4,351

For this area
$$$
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Call or ChatCall 1 (844) 240-4458