Heartland Health Care Center-Oakland

925 W South Blvd, Troy MI, 48085

Resident Review Score
8.3
|
Loved
Starting price

$8,821

For this area
$$$
Heartland Health Care Center-Oakland - Gallery Image 1

Heartland Health Care Center-Oakland is a nursing home in Troy, MI, with 160 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Heartland Health Care Center-Oakland offers other therapy services to its residents, including occupational therapists (in-house).

Costs at this community start at $8,821 and range up to $10,232 per month. The average price in the community is $9,527, which is greater than the average cost of $4,525 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. Depending on other care the resident needs, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.5 hours daily per resident. This time is made up of 2.4 hours with licensed nurses (0.7 by an RN and 1.7 by an LPN) and 2.1 hours with non-licensed nurse aides.

Special diet meals are not always available. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are 25 hospitals within 25 miles of Heartland Health Care Center-Oakland. The two closest hospitals are Beaumont Hospital, Troy, which is 2.9 miles away, and Crittenton Hospital Medical Center, which is 4.0 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for quality are excellent and the staff ratings are average, with a rating of 4.

Some of the key amenities available at Heartland Health Care Center-Oakland are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Fitness Programs

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(248) 729-4400

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Pricing for Heartland Health Care Center-Oakland

$4,525Avg. Local Starting Price
Heartland Health Care Center-Oakland$8,821

Starting price

  • Within 25 Miles$5,002
  • In Detroit$4,525
  • In MI$4,848

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
8.3
|
Loved
#1 in Troy, MI
Aggregated reviews in this score
Most Loved145
Loved6
Good2
Average3
Below Average37

Reviews

Residents and their families say:

The community offers a range of experiences that highlight its commitment to patient care and customer service. Many reviewers have lauded the dedication and professionalism of the staff, mentioning that from the management to the nursing team, employees routinely go above and beyond to ensure patients feel comfortable and well-cared for. Positive feedback frequently mentions the cleanliness of the facility, the quality of physical and occupational therapy, and the overall pleasant environment which contributed significantly to their recovery or their family members' rehabilitation process. Reviewers have expressed gratitude for the supportive and friendly nature of the staff, the excellent communication regarding patient care plans, and the efficient administration handling all aspects of patient stays. Specific praise was also given to the quality and variety of food provided, making the stays more enjoyable.
However, not all aspects of the experience were positive across the board. A recurrent negative point raised involves interactions with certain staff members at the front desk, where a family reported receiving less than welcoming treatment upon visiting. Additionally, some reviewers have cited issues with pain management and occasional sluggish responses to calls for assistance, attributed to what they perceived as understaffing, particularly during peak times. Concerns were also raised about the effectiveness of the care plan for long-term stays and a need for improved continuity in care, especially during transitions from hospital to rehabilitation. Despite these criticisms, many agree that the positive aspects of their stay or visit, including the facility's cleanliness, the staff's overall caring attitude, and the effectiveness of the rehabilitation services offered, outweigh the negatives, making it a place they would recommend to others.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center-Oakland

Availability

Each community has a certified number of beds that are available.

certified beds

160
123.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
3

Local Avg

health inspection

1
2.7

Local Avg

quality

5
4

Local Avg

staff

3
2.9

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

8
5

Local Avg

infection control citations

0
2.9

Local Avg

fines

8
3

Local Avg

amount of fines

$490,111
$85,725

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

4
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

0
52.1

Local Avg

registered nurses

0
47.3

Local Avg

administrators who left

1
0.6

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NSG & REHAB OAKLAND

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    235626

  • Provider SSA county code

    620

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 16, 2007

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center-Oakland

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Fitness Programs

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

Occupancy

130 Current Occupants

160 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Fitness Programs

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Cardiac Care

Diabetic

Hospital-level Rehabilitation Therapies

Laundry / Dry Cleaning

Nurses

Occupational Therapy

Offers Resident/family Counciling

Oncology Care

Orthopedic Injuries

Pain Management

Skilled Nursing And Medical Care

Speech Therapy

Stroke Care

Additional Features

Certified By Medicare

Medicare Participant Since 02/16/2007

Dining & Nutrition

Gluten / Allergen Free

Healthy Snacks

Homemade Meals And Snacks Supervised By A Registered Dietitian

Kosher Available

Low Sodium

Meals Provided

Vegetarian Available

Accommodations

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Hospitals

William Beaumont Hospital-Troy

44201 Dequindre Road

Distance: 2.9 miles

Crittenton Hospital Medical Center

1101 W University Drive

Distance: 4.0 miles

St Joseph Mercy Oakland

44405 Woodward Ave

Distance: 6.5 miles

Churches

Rochester Hills Baptist Church

3300 South Livernois Road, Rochester Hills

Distance: 0.7 miles

First United Methodist Church

6363 Livernois Road, Troy

Distance: 0.7 miles

St Mark Orthodox Church

3710 Alida Avenue, Rochester Hills

Distance: 0.8 miles

Resident Review Score
5.4
|
Average
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Call or ChatCall 1 (844) 240-4458