Heartland Health Care Center-Three Rivers

517 S Erie St, Three Rivers MI, 49093

Resident Review Score
9.1
|
Most Loved
Starting price

$9,429

For this area
$$$
Heartland Health Care Center-Three Rivers - Gallery Image 1

Heartland Health Care Center-Three Rivers is a nursing home in Three Rivers, MI, with 100 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Heartland Health Care Center-Three Rivers offers additional therapy services to its residents, including occupational therapists (in-house).

Costs at this community start at $9,429 and range up to $10,938 per month. The average price in the community is $10,183, which is more than the average cost of $5,364 for nursing home care in the area. The cost of nursing home care in this area is higher than the state average. If the resident needs other services, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.2 hours with licensed nurses (0.5 by an RN and 0.6 by an LPN) and 1.8 hours with non-licensed nurse aides.

Special diet meals are not always available. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are six hospitals within 25 miles of Heartland Health Care Center-Three Rivers. The two closest hospitals are Three Rivers Health, which is 0.2 miles away, and Sturgis Hospital, which is 15.7 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at Heartland Health Care Center-Three Rivers are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(269) 273-8661

Pricing for Heartland Health Care Center-Three Rivers

$5,364Avg. Local Starting Price
Heartland Health Care Center-Three Rivers$9,429

Starting price

  • Within 25 Miles$5,652
  • In Grand Rapids-Kalamazoo-Battle Creek$5,364
  • In MI$4,848

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Resident Review Score
9.1
|
Most Loved
#1 in Three Rivers, MI
Aggregated reviews in this score
Most Loved7
Loved1
Good0
Average1
Below Average0

Reviews

Residents and their families say:

This community has received mixed reviews that highlight both positive aspects and areas needing improvement. On the positive side, many reviewers praise the attentive and compassionate staff, with one reviewer emphasizing the excellent care and attention their mother with Alzheimer's and dementia receives. Therapists at this community are noted for their helpfulness and for doing their best despite having limited resources. The rehabilitation services are particularly lauded, with patients reporting swift and effective recoveries that enabled them to return home sooner than anticipated. The caring nature of the staff extends beyond professional duties, creating a familial atmosphere that is appreciated by both residents and their families. Several reviewers, including long-term employees, commend the community for its professionalism, the high level of patient care, and the variety of activities available to residents.
However, there are significant concerns mentioned by some reviewers. The quality of the food has been criticized, with one reviewer noting it was so poor that aides would advise them what not to eat. Another point of criticism involves the behavior of some staff members towards patients who are assertive about their needs, suggesting a preference for patients who are less vocal. Despite these criticisms, the overwhelming sentiment among reviewers is one of gratitude towards the staff for their dedication and kindness, particularly during challenging times like the passing of a loved one. It's also worth noting that some reviewers wished for better benefits for part-time employees, indicating room for improvement in how the community supports its staff.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center-Three Rivers

Availability

Each community has a certified number of beds that are available.

certified beds

100
87.9

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
3.1

Local Avg

health inspection

2
2.9

Local Avg

quality

5
3.8

Local Avg

staff

2
3.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

5
5.9

Local Avg

infection control citations

2
2.3

Local Avg

fines

2
3.5

Local Avg

amount of fines

$5,704
$90,317

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.4

Local Avg

total nurse hours

3
3.6

Local Avg

weekend nurse hours

2
3.3

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

60
50.8

Local Avg

registered nurses

54
46.1

Local Avg

administrators who left

1
0.5

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NSG & REHAB THREE RIVERS

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    235395

  • Provider SSA county code

    740

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 22, 1979

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center-Three Rivers

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Clubs & Communities

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

2 Health Complaint Deficiencies

2 Total Incidents Reported

5 Health Standard Deficiencies

7 Total Deficiencies Reported

Occupancy

100 Total Units

81 Current Occupants

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Cardiac Care

Chronic Disease Management

Diabetic

Hospital-level Rehabilitation Therapies

Laundry / Dry Cleaning

Nurses

Occupational Therapy

Oncology Care

Pain Management

Skilled Nursing And Medical Care

Speech Therapy

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/22/1979

Dining & Nutrition

Gluten / Allergen Free

Healthy Snacks

Homemade Meals And Snacks Supervised By A Registered Dietitian

Kosher Available

Low Sodium

Meals Provided

Vegetarian Available

Accommodations

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Hospitals

Three Rivers Health

701 S Health Parkway

Distance: 0.2 miles

Sturgis Hospital

916 Myrtle Ave

Distance: 15.7 miles

Parkview Lagrange Hospital

207 N Townline Rd

Distance: 23.1 miles

Churches

First United Methodist Church Three

215 North Main Street, Three Rivers

Distance: 0.8 miles

St Peter's Lutheran Church

1200 Arnold Street, Three Rivers

Distance: 0.8 miles

Calvary Chapel Three Rivers

215 E Broadway St, Three Rivers

Distance: 0.8 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Call or ChatCall 1 (844) 240-4458