West Hickory Haven

3310 W Commerce Rd, Milford MI, 48380

Resident Review Score
8.2
|
Loved
Starting price

$990

For this area
$$$
West Hickory Haven - Gallery Image 1

West Hickory Haven is a nursing home in Milford, MI, with 101 certified beds. West Hickory Haven is a senior care company operated by The Peplinski Group. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. West Hickory Haven offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. West Hickory Haven offers dental care to its residents.

Costs at this community start at $990 and range up to $8,060 per month. The average price in the community is $4,525, which is equal to the average price of $ 4,525 in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional care may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.6 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.4 by an RN and 0.8 by an LPN) and 3.3 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are 13 hospitals within 25 miles of West Hickory Haven. The two closest hospitals are Brighton Hospital, which is 5.9 miles away, and Huron Valley-Sinai Hospital, which is 8.3 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at West Hickory Haven are:

  • Outdoor Areas
  • Activity Center
  • Pet Friendly

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(248) 685-1400

Consider Nearby Preferred Providers

Westlake Health Campus

Westlake Health Campus

10735 Bogie Lake Road None

Resident Review Score
7.7
|
Loved

Starting price

$3,200

Pricing for West Hickory Haven

$4,525Avg. Local Starting Price
West Hickory Haven$990

Starting price

  • Within 25 Miles$5,141
  • In Detroit$4,525
  • In MI$4,848

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If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
8.2
|
Loved
#1 in Milford, MI
Aggregated reviews in this score
Most Loved7
Loved0
Good0
Average0
Below Average2

Reviews

Residents and their families say:

This community has garnered positive remarks for its caring, competent, and supportive staff, with several reviewers highlighting the personalized and loving care their family members receive. The blend of old and new staff has created a positive atmosphere, with many staff members building close, friendly relationships with residents, often going above and beyond in their roles. The facility is praised for its cleanliness, appealing food, and the wide range of activities available, ensuring residents have engaging and fun experiences regularly. Furthermore, the community has made noticeable efforts to integrate residents into the community through outings and events, supported by their own transportation service.
However, there have been some challenges, notably around staffing following COVID-19, with the community experiencing difficulties in finding quality staff, leading to some initial shake-ups. Despite these hurdles, the community appears to have made significant strides in overcoming them, improving both staff morale and resident care. Another point of dissatisfaction for one reviewer was the older building and the quality of food, which did not meet their expectations. Nonetheless, the overall positive testimonies emphasize the community's dedication to its residents through quality care, a variety of activities, and a clean, friendly environment.

AI generated summary of real reviews

ANNUAL DATA

West Hickory Haven

Availability

Each community has a certified number of beds that are available.

certified beds

101
123.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
3

Local Avg

health inspection

1
2.7

Local Avg

quality

3
4

Local Avg

staff

3
2.9

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

11
5

Local Avg

infection control citations

0
2.9

Local Avg

fines

3
3

Local Avg

amount of fines

$52,631
$85,725

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.7

Local Avg

total nurse hours

5
3.7

Local Avg

weekend nurse hours

4
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

68
52.1

Local Avg

registered nurses

77
47.3

Local Avg

administrators who left

0
0.6

Local Avg

Facility Details

  • Legal name

    WEST HICKORY HAVEN

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    235262

  • Provider SSA county code

    620

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1976

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

West Hickory Haven

Outdoor Areas
Activity Center
Pet Friendly

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

2 Total Incidents Reported

4 Health Standard Deficiencies

4 Total Deficiencies Reported

Occupancy

101 Current Occupants

101 Total Units

Care

24-hour Skilled Nursing Care

Assisted Living

Care Innovations – Skynet Technology, electronic Medication Administration Record

Dental Care

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pharmacy

Podiatry Services

Speech Therapy

Stroke Care

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Social Outings

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/01/1976

Pet Friendly

Dining & Nutrition

Meals Provided

Accommodations

Outdoor Areas

Hospitals

Brighton Hospital

12851 E Grand River

Distance: 5.8 miles

Huron Valley-Sinai Hospital

One William Carls Drive

Distance: 8.3 miles

Henry Ford West Bloomfield Hospital

6777 West Maple Road

Distance: 13.6 miles

Churches

Hickory Ridge Community Church

1360 North Hickory Ridge Trail, Milford

Distance: 0.2 miles

Our Savior Ev Lutheran Church

13667 Highland Road, Hartland

Distance: 2.9 miles

Christ Lutheran Church Preschool & Kindergarten

620 General Motors Road, Milford

Distance: 2.9 miles

Resident Review Score
6.1
|
Good
Medilodge Of Milford

Preferred Provider

Medilodge Of Milford

555 Highland Ave, Milford MI, 48381

Starting at

$7,381

For this area
$$$
  • assisted living
  • independent living
  • nursing homes
View Community
Resident Review Score
8.1
|
Loved
Caretel Inns Of Brighton

Preferred Provider

Caretel Inns Of Brighton

1014 E Grand River, Brighton MI, 48116

Starting at

$3,000

For this area
$$$
  • assisted living
  • nursing homes
View Community
Resident Review Score
7.7
|
Loved
Westlake Health Campus

Preferred Provider

Westlake Health Campus

10735 Bogie Lake Road, Commerce MI, 48382

Starting at

$3,200

For this area
$$$
  • assisted living
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458