The Willows At East Lansing

3500 Coolidge Road, East Lansing MI, 48823


Resident Review Score
7.1
|
Loved

Starting price

$5,103

For this area
$$$
Preferred Provider

A The Willows At East Lansing is a nursing home in East Lansing, MI, with 6 certified beds. The Willows At East Lansing is a senior care company operated by Trilogy Health Services. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. Please note that this nursing facility is located in a hospital. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.The Willows At East Lansing offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,100 and range up to $5,672. The average price in the community is $3,886, which is equal to the average price in the area of $3,886. The cost of nursing homes in this area is less than the state average. Depending on the services the resident needs, additional services may increase the cost of care.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.1 hours daily per resident. This time is made up of 3.6 hours with licensed nurses (1.0 by an RN and 1.0 by an LPN) and 0.7 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 5 hospitals within 25 miles of The Willows At East Lansing. The two closest hospitals are Edward W Sparrow Hospital which is 3.1 miles away and Sparrow Clinton Hospital which is 15.6 miles away.

This nursing home has an overall rating of 4.0, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services.The quality rating for this facility is 4.0 and the staff rating is 3.0.

Some of the key amenities available at The Willows At East Lansing are:

  • Activity Center
  • Housekeeping
  • Outdoor Areas
  • Pet Friendly

Welcome to The Willows At East Lansing, a nursing home community located in East Lansing, Michigan. In addition to nursing home, The Willows At East Lansing also offers assisted living at this location. The cost of the nursing-homes community at The Willows At East Lansing starts at a monthly rate of $2,100 to $5,672. There may be some additional services that could increase the cost of care, depending on the services that you may need. This community allows residents to have pets. It's always a good idea to check when you visit the community to see if your pet will be allowed. .

There are 5 hospitals within 25 miles of The Willows At East Lansing. The two closest hospitals are Edward W Sparrow Hospital which is 3.1 miles away and Sparrow Clinton Hospital which is 15.6 miles away.

Some of the key amenities available at The Willows At East Lansing are:

  • Outdoor Areas
  • Housekeeping
  • Activity Center
  • Pet Friendly


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(517) 203-4042

Room Pricing
assisted-living
StudioStarting at$5,103
memory-care
StudioStarting at$5,991

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.1
|
Loved
#4 in East Lansing, MI

Aggregated reviews in this score
Most Loved9
Loved0
Good0
Average2
Below Average4

Reviews

Residents and their families say:

This community has received numerous praises for its professional and caring staff, with many reviewers highlighting the exceptional care their loved ones received, whether in short-term rehabilitation, long-term care, assisted living, or memory care units. The rehabilitation personnel, in particular, were noted for their outstanding support and kindness, helping patients and their families navigate through challenging times with dignity and respect. The community also stood out for its engaging and effective activities program in the Legacy Dementia unit, aimed at helping residents' cognitive and physical well-being. The food served at the facility received commendations from several reviewers, contradicting a few negative remarks about it. Events like the weekly "Happy Hour" were particularly appreciated for adding to the quality of life for the residents.
However, the praises were not without their caveats. One recurring negative statement concerned staffing, particularly over the weekends, with complaints about the lack of physical therapy for rehab patients and insufficient personnel to serve food promptly. These issues were noted to have directly impacted the care and satisfaction of some residents. Another point of criticism, although isolated, involved difficulties in coordinating volunteer work and minor operational inefficiencies, such as slow responses to maintenance requests. Despite these concerns, the community's commitment to providing a welcoming, clean, and well-maintained environment, along with high-quality care and a plethora of activities and amenities, shines through, making it a recommended choice for many families seeking care for their loved ones.

AI generated summary of real reviews

ANNUAL DATA

The Willows At East Lansing


Availability

Each community has a certified number of beds that are available.

certified beds

65

Ratings

User ratings are a trustworthy source of information about a community.

overall

4

health inspection

4

quality

4

staff

4

Incidents

Incidents within a community must be reported and documented.

facility reported

6

infection control citations

0

fines

1

amount of fines

$9,750

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

1

Staff Turnover (per year)

nursing staff

40

registered nurses

43

administrators who left

0

Facility Details

  • Legal name

    THE WILLOWS AT EAST LANSING

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    235700

  • Provider SSA county code

    180

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 16, 2014

  • Type of council

    None

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Willows At East Lansing


Pet Friendly
Activity Center
Housekeeping
Outdoor Areas

Complaints


0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

2 Total Complaints Reported

Accommodations


Independent Temperature Controls

Internet Access

Cable

Housekeeping

Outdoor Areas

Outdoor Garden

Private Bathroom

Furnished

Care


24-hour Skilled Nursing Care

Assisted Living

Care Innovations – Quietcare, electronic Medication Administration Record

Independent Living

Memory Care

Nurses

Occupational Therapy

Outpatient Rehabilitation

Physical, Occupational And Speech Therapy

Speech Therapy

Wellness Center

Accepts Psychiatric Issues

Podiatry

Occupancy


68 Total Units

6 Current Occupants

Activities & Fitness


Activity Centre

Clubs & Communities

Exercise Room

Library & Computer Lounge

Movie Room

Services


Beauty Salon & Barber Shop

Maintenance

Resident Ambassador Program

Transportation

Med Mgmt Monitoring for IL

Barber/Beauty Shop

Communal Gardens

On-Site Religious Services

Wheelchair Accessible

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 05/16/2014

Pet Friendly

Volunteer Opportunities

Dining & Nutrition


Meals Provided

Diet Modifications/Managements

Food - On-Order

Snacks Available

Neighborhood


Saint Louis University Hospital

Hospitals


Edward W Sparrow Hospital

1215 E Michigan Avenue

Distance: 3.0 miles

Sparrow Health System-St Lawrence Campus

1210 W Saginaw

Distance: 4.0 miles

Sparrow Specialty Hospital

1210 W Saginaw

Distance: 4.0 miles

Churches


First Assembly of God

2717 West Road, East Lansing

Distance: 0.6 miles

Shaarey Zedek Congregation

1924 Coolidge Road, East Lansing

Distance: 1.0 miles

Pentecostals of East Lansing

16262 Chandler Road, East Lansing

Distance: 1.1 miles

Resident Review Score
8.4
|
Loved
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Call or ChatCall 1 (844) 240-4458