Welcome to Emerson Rehabilitation & Transitional Care Unit, a nursing home community located in West Concord, Massachusetts. The cost of the nursing-homes community at Emerson Rehabilitation & Transitional Care Unit starts at a monthly rate of $1,970 to $12,395. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.
There are 37 hospitals within 25 miles of Emerson Rehabilitation & Transitional Care Unit. The two closest hospitals are Emerson Hospital - which is 0.6 miles away and Newton-Wellesley Hospital which is 10.2 miles away.
For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(978) 287-3620
This community receives overwhelmingly positive feedback from its visitors across various services from emergency, surgery, maternity, pediatric care, to specialized treatments. Reviewers highlight the exceptional professionalism, empathy, and attention to detail exhibited by doctors, nurses, and staff, making patients feel safe, reassured, and well-cared-for throughout their stay. Many patients specifically appreciated the prompt and efficient service, particularly in emergency situations. There was frequent praise for the community's ability to make patients feel valued and listened to, with several stories of personal touches that went above and beyond the expected standards of care. The community environment was often described as pleasant, with short wait times and clean facilities enhancing the overall patient experience.
However, a few points of dissatisfaction were noted, with repeated mentions of billing issues and parking charges causing frustration among some visitors. One review criticized the lab services for lengthy wait times and deemed the staff unprofessional, with the situation ostensibly not handled as expected by the management. Another customer shared a negative experience in the radiology department, citing process inefficiencies and uninviting staff attitude. Additionally, concerns were raised about room sharing in the hospital and the challenges it presented. Despite these critiques, the consensus tilted significantly towards positive patient experiences, underscoring the community's commitment to delivering high-quality medical care and support.
AI generated summary of real reviews
ANNUAL DATA
Emerson Rehabilitation & Transitional Care Unit
Availability
Each community has a certified number of beds that are available.
certified beds
20
114.5
Local Avg
Ratings
User ratings are a trustworthy source of information about a community.
overall
5
3
Local Avg
health inspection
5
2.8
Local Avg
quality
5
3.7
Local Avg
staff
-1
3.2
Local Avg
Incidents
Incidents within a community must be reported and documented.
