The Reservoir Center for Health & Rehabilitation

400 Bolton St, Marlborough MA, 01752


Resident Review Score
6.3
|
Good

Starting price

$8,280

For this area
$$$

The Reservoir Center for Health & Rehabilitation is a nursing home in Marlborough, MA, with 144 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. The Reservoir Center for Health & Rehabilitation offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $3,300 and range up to $11,195 per month. The average price in the community is $7,248, which is more than the average cost of $7,182 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.8 hours with licensed nurses (0.5 by an RN and 1.3 by an LPN) and 1.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a variety of activities, including musical performances and social outings. See our amenity list below for more information.

There are 29 hospitals within 25 miles of The Reservoir Center for Health & Rehabilitation. The two closest hospitals are Marlborough Hospital, which is 0.4 miles away, and Union Hospital Clinton, which is 8.2 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 2 and the staff rating is 2.

Some of the key amenities available at The Reservoir Center for Health & Rehabilitation are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(508) 481-6123

Room Pricing
Assisted Living
One BedroomStarting at$8,280

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
6.3
|
Good
#1 in Marlborough, MA

Aggregated reviews in this score
Most Loved6
Loved0
Good0
Average2
Below Average4

Reviews

Residents and their families say:

This community receives a mix of feedback from residents and their families, highlighting both the positive aspects of care and some areas needing improvement. The staff is frequently described as wonderful, friendly, and caring, contributing significantly to the positive experiences recounted. Many reviewers appreciate the professionalism and dedication shown by the staff, mentioning that their family members received excellent care during their stays. The facility itself is noted for its cleanliness and quiet atmosphere, creating a comfortable environment for rehabilitation and long-term care. Activities and additional efforts by the staff, especially in adapting to COVID-19 restrictions to keep residents safe and engaged, are also positively mentioned.
However, some negative comments emerge, particularly around the quality of food, with one reviewer specifically citing it as unappealing and overly salted, often served on styrofoam plates. Additionally, concerns about the attentiveness of the majority of the staff were raised, with reports of delayed response times to assistance requests. The frequency of showers and noise levels disturbing rest were also areas of dissatisfaction for one family member, leading to a decision against a return stay for further rehab. Despite these issues, the community has many residents and family members speaking highly of their experiences, indicating a level of care and environment that has met or exceeded expectations for several individuals.

AI generated summary of real reviews

ANNUAL DATA

The Reservoir Center for Health & Rehabilitation


Availability

Each community has a certified number of beds that are available.

certified beds

144

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

3

quality

2

staff

2

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

4

fines

4

amount of fines

$77,905

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

53

registered nurses

58

administrators who left

3

Facility Details

  • Legal name

    RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    225326

  • Provider SSA county code

    90

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 01, 1990

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

The Reservoir Center for Health & Rehabilitation


Pet Friendly
Housekeeping
Activity Center
Clubs & Communities

Complaints


0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

1 Health Complaint Deficiencies

1 Health Standard Deficiencies

2 Total Complaints Reported

2 Total Deficiencies Reported

4 Total Incidents Reported

Accommodations


Wifi

Cable

Cable TV

Café

Housekeeping

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Washer & Dryer In Unit

Occupancy


110 Current Occupants

144 Total Units

Care


24-hour Skilled Nursing Care

Assisted Living

Cardiac Care

Care Navigator Program

Hospice

Hospice Care

Laundry / Dry Cleaning

Medication Management

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Skilled Nursing

Speech Therapy

Stroke Care

Activities & Fitness


Activity Centre

Arts & Crafts

Clubs & Communities

Rehabilitation Gym

Social Outings

Yoga

Services


Beauty Salon & Barber Shop

Maintenance

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 07/01/1990

Spanish

Dining & Nutrition


Healthy Snacks

Hospice Available On-site

Meals Provided

Hospitals


Marlborough Hospital

157 Union Street

Distance: 0.3 miles

Clinton Hospital

201 Highland Street

Distance: 8.5 miles

Metrowest Medical Center - Framingham Campus

115 Lincoln Street

Distance: 8.6 miles

Churches


St Stephen Lutheran Church

537 Bolton Street, Marlborough

Distance: 0.3 miles

Sts. Anargyroi Greek Orthodox Church

P.O. Box 381, 9 Central Street, Marlborough

Distance: 0.8 miles

First Church Marlborough

37 High Street, Marlborough

Distance: 0.9 miles

Resident Review Score
4
|
Average
Marlborough Hills Rehabilitation & Hlth Care Ctr

Preferred Provider

Marlborough Hills Rehabilitation & Hlth Care Ctr

121 Northboro Road, Marlborough MA, 01752


Starting at

$2,355

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
N/A
|
Not Enough Reviews
Alliance Health At Marie Esther

Preferred Provider

Alliance Health At Marie Esther

720 Boston Post Road, Marlborough MA, 01752


Starting at

$1,970

For this area
$$$

  • nursing homes
Resident Review Score
7.5
|
Loved
Sudbury Pines Extended Care

Preferred Provider

Sudbury Pines Extended Care

642 Boston Post Road, Sudbury MA, 01776


Starting at

$1,970

For this area
$$$

  • nursing homes
Call or ChatCall 1 (844) 240-4458