Citizens Care Center

415 S. Market Street, Havre De Grace MD, 21078


Resident Review Score
7.2
|
Loved

Starting price

$2,100

For this area
$$$

Citizens Care Center is a nursing home in Havre De Grace, MD, with 184 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Citizens Care Center offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,100 and range up to $8,600 per month. The average price in the community is $5,350, which is the same as the average price of $ 5,350 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.7 hours daily per resident. This time is made up of 1.7 hours with licensed nurses (0.5 by an RN and 1.2 by an LPN) and 2.0 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are seven hospitals within 25 miles of Citizens Care Center. The two closest hospitals are University Of Maryland Harford Memorial Hospital, which is 0.2 miles away, and University Of M D Upper Chesapeake Medical Center, which is 13.9 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 2 and the staff rating is 4.

Some of the key amenities available at Citizens Care Center are:

  • Pet Friendly
  • Parking
  • Activity Center
  • Clubs & Communities
  • Religious Activities


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(410) 939-5500

Pricing for Citizens Care Center

$5,350Avg. Local Starting Price
Citizens Care Center$2,100

Starting price

  • Within 25 Miles$5,740
  • In Baltimore$5,350
  • In MD$5,275

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.2
|
Loved
#2 in Havre De Grace, MD

Aggregated reviews in this score
Most Loved5
Loved1
Good1
Average1
Below Average2

Reviews

Residents and their families say:

This community has received a variety of feedback from visitors and relatives of residents, with many highlighting the positive aspects of the care and environment. Several reviewers have praised the community for its cleanliness, beautiful layout, and the caring, knowledgeable staff. The environment has been described as welcoming, with commendations on the great food and the variety of activities offered to keep residents engaged. Notably, the pharmacy within the community was singled out for its exceptional service, going above and beyond to ensure medications are available and affordable for residents.
Despite the overall positive sentiment, there have been a few concerns. Some reviewers mentioned instances where staff appeared to be unresponsive or irritated by requests, and there were isolated complaints about the rudeness of specific members of the business office staff. Additionally, observations were made about the facility feeling outdated and uncomfortably warm in some areas. While these negative points were mentioned, they seem to be outweighed by the positive experiences shared by many, including the personal attention paid to the residents, the overall cleanliness, and the loving and supportive atmosphere created by the staff and volunteers.

AI generated summary of real reviews

ANNUAL DATA

Citizens Care Center


Availability

Each community has a certified number of beds that are available.

certified beds

184

Ratings

User ratings are a trustworthy source of information about a community.

overall

3

health inspection

3

quality

2

staff

4

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

5

amount of fines

$6,578

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

4

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

33

registered nurses

14

administrators who left

1

Facility Details

  • Legal name

    CITIZENS CARE CENTER

  • Ownership type

    Non profit - Other

  • Federal Provider Number

    215039

  • Provider SSA county code

    120

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 03, 1967

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Citizens Care Center


Pet Friendly
Parking
Activity Center
Clubs & Communities
Religious Activities

Complaints


0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

10 Total Deficiencies Reported

11 Total Complaints Reported

3 Health Complaint Deficiencies

7 Health Standard Deficiencies

Occupancy


173 Current Occupants

200 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Bingo

Clubs & Communities

Health And Wellness Programs

Social Outings

Tv / Movie Nights

Care


Assisted Living

Hospice

Hospice Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pharmacy

Speech Therapy

Services


Beauty Salon & Barber Shop

Barber/Beauty Salon On Site

Barbershop & Beauty Shop

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 01/03/1967

Religious Activities

Accommodations


Landscaped Grounds

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Parking

Pet Friendly

Dining & Nutrition


Meals Provided

Hospitals


Harford Memorial Hospital

501 S Union Ave

Distance: 0.2 miles

Upper Chesapeake Medical Center

500 Upper Chesapeake Drive

Distance: 13.9 miles

Union Hospital Of Cecil County

106 Bow Street

Distance: 14.3 miles

Churches


Evangelistic Church of Deliverance, Inc.

340 Congress Avenue, Havre de Grace

Distance: 0.2 miles

Havre De Grace United Methodist Church

101 South Union Avenue, Havre de Grace

Distance: 0.3 miles

Grace Reformed Episcopal Church

560 Fountain Street, Havre de Grace

Distance: 0.3 miles

Resident Review Score
8.3
|
Loved
Lorien Bulle Rock

Preferred Provider

Lorien Bulle Rock

1501 Blenheim Farm Lane, Havre De Grace MD, 21078


Starting at

$2,100

For this area
$$$

  • nursing homes
Resident Review Score
8.3
|
Loved
Sterling Care Riverside

Preferred Provider

Sterling Care Riverside

1123 Belcamp Garth, Belcamp MD, 21017


Starting at

$2,100

For this area
$$$

  • assisted living
  • nursing homes
Resident Review Score
7.6
|
Loved
Calvert Manor Center For Rehabilitation And Health

Preferred Provider

Calvert Manor Center For Rehabilitation And Health

1881 Telegraph Road, Rising Sun MD, 21911


Starting at

$2,845

For this area
$$$

  • assisted living
  • nursing homes
Call or ChatCall 1 (844) 240-4458