Springbrook Center

300 Spring St, Westbrook ME, 04092

Resident Review Score
6.7
|
Good
Starting price

$3,100

For this area
$$$
Springbrook Center - Gallery Image 1

Springbrook Center is a nursing home in Westbrook, ME, with 123 certified beds. Springbrook Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. Springbrook Center offers additional therapy services to its residents, including occupational therapists (in-house).

Costs at this community start at $3,100 and range up to $9,898 per month. The average price in the community is $6,499, which is greater than the average cost of $6,221 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.8 by an RN and 0.5 by an LPN) and 2.3 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are three hospitals within 25 miles of Springbrook Center. The two closest hospitals are Maine Medical Center, which is 4.1 miles away, and Mercy Hospital, which is 4.7 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 3.

Some of the key amenities available at Springbrook Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(207) 856-1230

Pricing for Springbrook Center

$6,221Avg. Local Starting Price
Springbrook Center$3,100

Starting price

  • Within 25 Miles$7,060
  • In Portland-Auburn$6,221
  • In ME$6,604

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Resident Review Score
6.7
|
Good
#1 in Westbrook, ME
Aggregated reviews in this score
Most Loved11
Loved1
Good0
Average2
Below Average7

Reviews

Residents and their families say:

This community has received mixed reviews from visitors, highlighting concerns about understaffing and inadequate facilities while also mentioning positive interactions with staff and the care provided. Multiple reviews criticize the facility for being understaffed, particularly on weekends, leading to situations where residents share rooms with little to no privacy, struggle with insufficient air conditioning, and face issues such as missing personal items. The lack of communication amenities, such as in-room telephones, has further isolated residents, compounded by reports of the staff being hard to communicate with due to language barriers. The food quality has also been described as subpar by several reviewers.
On the other hand, some reviewers have expressed satisfaction with the care received by their loved ones. One reviewer noted a very good day with attentive and responsive staff to their husband’s needs. Despite concerns about room sizes being too small for more than one visitor, there's appreciation for the building and the perceived efforts of the community. Positive remarks were also made about the professional and patient-oriented demeanor of the staff, highlighting their dedication and the kindness shown towards residents and visitors. Staff members themselves have shared their pride in working at this community, emphasizing teamwork, a supportive environment, and the provision of quality care. These positive experiences, however, are overshadowed by the need for significant improvements in staffing, facilities, and communication to ensure the well-being and comfort of all residents.

AI generated summary of real reviews

ANNUAL DATA

Springbrook Center

Availability

Each community has a certified number of beds that are available.

certified beds

123
82.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
3.1

Local Avg

health inspection

3
3

Local Avg

quality

4
3.3

Local Avg

staff

3
3.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

8
1.7

Local Avg

infection control citations

0
0.6

Local Avg

fines

0
0.9

Local Avg

amount of fines

$0
$9,790

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.4

Local Avg

total nurse hours

4
4.2

Local Avg

weekend nurse hours

3
3.9

Local Avg

weekend rn hours

1
0.6

Local Avg

Staff Turnover (per year)

nursing staff

42
57.3

Local Avg

registered nurses

36
52.9

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    SPRINGBROOK CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    205068

  • Provider SSA county code

    20

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    July 15, 1991

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Springbrook Center

Pet Friendly
Housekeeping
Activity Center

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

1 Total Complaints Reported

4 Health Standard Deficiencies

4 Total Deficiencies Reported

Accommodations

Wifi

Cable Television

Cable TV

Computer With Internet Access

Housekeeping

Outdoor Areas

Pet Friendly

Phone

Wireless Internet Access

Occupancy

116 Current Occupants

123 Total Units

Activities & Fitness

Activity Centre

Library & Computer Lounge

Care

Assisted Living

Dialysis

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Services

Beauty Salon & Barber Shop

Dining & Nutrition

Café With Always Available Menu Options

Meals Provided

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 07/15/1991

Hospitals

Spring Harbor Hospital

123 Andover Road

Distance: 1.1 miles

Mercy Westbrook

40 Park Road

Distance: 1.5 miles

New England Rehabilitation Hospital Of Portland

335 Brighton Avenue

Distance: 3.3 miles

Churches

Dial-A-Story

225 Spring Street, Westbrook

Distance: 0.2 miles

Te Hilla Tabernacle Ministries

73 East Valentine Street, Westbrook

Distance: 0.6 miles

Lighthouse Christian Center

636 Spring Street, Westbrook

Distance: 0.6 miles

Resident Review Score
8.4
|
Loved
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Call or ChatCall 1 (844) 240-4458