Northcrest Specialty Care

2001 Heath Street, Waterloo IA, 50703


Resident Review Score
5.5
|
Good

Starting price

$5,863

For this area
$$$

Northcrest Specialty Care is a nursing home in Waterloo, IA, with 94 certified beds. Northcrest Specialty Care is a senior care company operated by Care Initiatives. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Northcrest Specialty Care offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Northcrest Specialty Care offers dental care to its residents.

Costs at this community start at $5,863 and range up to $5,931 per month. The average price in the community is $5,897, which is greater than the average cost of $4,535 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.6 by an RN and 0.6 by an LPN) and 2.1 hours with non-licensed nurse aides.

Special diet meals are not always available. This community provides no or low-sodium meals. Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are eight hospitals within 25 miles of Northcrest Specialty Care. The two closest hospitals are Allen Hospital, which is 0.4 miles away, and Covenant Medical Center, which is 4.9 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 2.

Some of the key amenities available at Northcrest Specialty Care are:

  • Pet Friendly
  • Clubs & Communities
  • Activity Center


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(319) 234-4423

Pricing for Northcrest Specialty Care

$4,535Avg. Local Starting Price
Northcrest Specialty Care$5,863

Starting price

  • Within 25 Miles$4,853
  • In Cedar Rapids-Waterloo-Dubuque$4,535
  • In IA$4,649

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
5.5
|
Good
#4 in Waterloo, IA

Aggregated reviews in this score
Most Loved5
Loved1
Good0
Average0
Below Average7

Reviews

Residents and their families say:

This community has received a wealth of positive feedback for its friendly and helpful staff, both from those who have worked there and from families who have had loved ones in their care. Many reviewers express their satisfaction with the level of support and care provided, highlighting the staff's patience, kindness, and collaboration. Rehabilitation services come particularly recommended, with several accounts of patients making significant progress or recovering well thanks to the dedicated efforts of the community's employees. The facility itself is described as beautiful, and the corporate assistance is noted for being supportive when needed.
However, there is mention of some areas for improvement, specifically regarding the staffing levels, which one reviewer felt were insufficient, leading to delays for basic needs such as using the bathroom, receiving meals, and getting bed changes. Additionally, this individual criticized the quality of the food and described their overall experience negatively. Despite this, the positive remarks far outweigh the negative, with the majority of feedback focusing on the compassionate and effective care provided by the community.

AI generated summary of real reviews

ANNUAL DATA

Northcrest Specialty Care


Availability

Each community has a certified number of beds that are available.

certified beds

94

Ratings

User ratings are a trustworthy source of information about a community.

overall

2

health inspection

2

quality

4

staff

2

Incidents

Incidents within a community must be reported and documented.

facility reported

2

infection control citations

1

fines

3

amount of fines

$4,918

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

64

registered nurses

67

administrators who left

2

Facility Details

  • Legal name

    NORTHCREST SPECIALTY CARE

  • Ownership type

    Non profit - Corporation

  • Federal Provider Number

    165165

  • Provider SSA county code

    60

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 01, 1992

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Northcrest Specialty Care


Pet Friendly
Clubs & Communities
Activity Center

Complaints


0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

1 Health Complaint Deficiencies

1 Health Standard Deficiencies

1 Total Deficiencies Reported

3 Total Complaints Reported

Accommodations


Wifi

Cable TV

Housekeeping

Outdoor Areas

Pet Friendly

Care


24-hour Skilled Nursing Care

Dental Care

Diabetic

Hospice

Individualized Care Plans

Laundry / Dry Cleaning

Medication Management

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Outpatient Rehabilitation

Pain Management

Podiatry Services

Speech Therapy

Stroke Care

Occupancy


82 Current Occupants

94 Total Units

Activities & Fitness


Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Services


Beauty Salon & Barber Shop

Maintenance

Additional Features


Certified By Medicare And Medicaid

Chapel

Chinese

French

German

Hindi

Medicare Participant Since 02/01/1992

Spanish

Vietnamese

Dining & Nutrition


Gluten / Allergen Free

Kosher Available

Low Sodium

Meals Provided

Special Dietary Restrictions

Vegetarian Available

Neighborhood


Saint Louis University Hospital

Hospitals


Unitypoint Health - Allen Hospital

1825 Logan Avenue

Distance: 0.4 miles

Covenant Medical Center

3421 West 9Th Street

Distance: 4.9 miles

Sartori Memorial Hospital

515 College Street

Distance: 6.0 miles

Churches


Lighthouse Baptist Church

300 Ralston Road, Waterloo

Distance: 0.3 miles

Good Shepherd Lutheran Church

501 East Donald Street, Waterloo

Distance: 0.5 miles

Siler Merril

307 West Louise Street, Waterloo

Distance: 0.6 miles

Resident Review Score
9.5
|
Most Loved
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Call or ChatCall 1 (844) 240-4458