Regency Care Center

815 High Road, Norwalk IA, 50211

Resident Review Score
5.8
|
Good
Starting price

$3,138

For this area
$$$
Regency Care Center - Gallery Image 1

Regency Care Center is a nursing home in Norwalk, IA, with 101 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Regency Care Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $3,138 and range up to $6,448 per month. The average price in the community is $4,793, which is equal to the average price of $ 4,793 in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.4 hours daily per resident. This time is made up of 0.9 hours with licensed nurses (0.5 by an RN and 0.4 by an LPN) and 2.5 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are five hospitals within 25 miles of Regency Care Center. The two closest hospitals are Iowa Methodist Medical Center, which is 7.6 miles away, and Mercy Medical Center-Des Moines, which is 8.4 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The ratings for quality are excellent and the staff ratings are average, with a rating of 2.

Some of the key amenities available at Regency Care Center are:

  • Outdoor Areas
  • Housekeeping
  • Social Outings
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(515) 981-4269

Pricing for Regency Care Center

$4,793Avg. Local Starting Price
Regency Care Center$3,138

Starting price

  • Within 25 Miles$5,025
  • In Des Moines-Ames$4,793
  • In IA$4,649

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Resident Review Score
5.8
|
Good
#2 in Norwalk, IA
Aggregated reviews in this score
Most Loved4
Loved0
Good0
Average1
Below Average4

Reviews

Residents and their families say:

This community has received mixed feedback from various sources. Positively, many reviewers commend the caring and attentive nature of the staff, highlighting the strong management team and the experienced floor staff's commitment to providing excellent, resident-centered care. The facility is noted for its niceness and the range of amenities it offers, with a particular mention of the effective partnership formed between patients, families, and the community for optimal recovery. Physical Therapy (PT) and Occupational Therapy (OT) services were also praised for their quality.
However, there are concerns regarding the operational aspects, with one reviewer expressing dissatisfaction with the overall cleanliness, stating that rooms were not cleaned regularly and mentioned a lapse in personal care services. Additionally, there was a significant communication issue leading to a missed doctor's appointment due to unarranged transportation and a delay in medication administration that required intervention by the Director of Nursing. Concerns about the community being seemingly short-staffed and the poor quality of meals were also noted. These negative points, especially those mentioned by more than one source, suggest areas that require improvement to enhance the living experience for the residents.

AI generated summary of real reviews

ANNUAL DATA

Regency Care Center

Availability

Each community has a certified number of beds that are available.

certified beds

101
71

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.8

Local Avg

health inspection

1
2.7

Local Avg

quality

5
3.3

Local Avg

staff

2
3.1

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

3
2.3

Local Avg

infection control citations

0
1.5

Local Avg

fines

3
2.6

Local Avg

amount of fines

$100,363
$50,278

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.3

Local Avg

total nurse hours

3
3.5

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

75
56.4

Local Avg

registered nurses

71
54.9

Local Avg

administrators who left

1
0.7

Local Avg

Facility Details

  • Legal name

    REGENCY CARE CENTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    165399

  • Provider SSA county code

    900

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    September 22, 1998

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Regency Care Center

Outdoor Areas
Housekeeping
Social Outings
Activity Center

Complaints

$0 In Fines Imposed

0 Total Fines Imposed

12 Health Standard Deficiencies

21 Total Deficiencies Reported

24 Total Complaints Reported

2 Total Incidents Reported

3 Payment Denials

3 Penalties Imposed

9 Health Complaint Deficiencies

Occupancy

101 Total Units

80 Current Occupants

Activities & Fitness

Activity Center

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Care

Assisted Living

Hospice

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 09/22/1998

Accommodations

Housekeeping

Midwest Village, Nicholas Conservatory & Anderson Gardens

Outdoor Areas

Washer & Dryer In Unit

Dining & Nutrition

Meals Provided

Neighborhood

Robert Wadlow History Museum, Civil War Markers Throughout Alton/godfrey,

Hospitals

Iowa Methodist Medical Center

1200 Pleasant Street

Distance: 7.6 miles

Mercy Hospital Medical Center

6Th And University Avenue

Distance: 8.4 miles

Westside Hospital

1818 48Th Street

Distance: 8.8 miles

Churches

The Walk

1801 Sunset Drive, Norwalk

Distance: 0.2 miles

First Baptist Church

607 Mafred Drive, Norwalk

Distance: 0.5 miles

Emmanuel Baptist Church

Des Moines

Distance: 0.6 miles

Resident Review Score
7.1
|
Loved
Norwalk Nursing And Rehabilitation Center

Preferred Provider

Norwalk Nursing And Rehabilitation Center

921 Sunset Drive, Norwalk IA, 50211

Starting at

$3,138

For this area
$$$
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Resident Review Score
N/A
|
Not Enough Reviews
Fleur Heights Center For Wellness And Rehab

Preferred Provider

Fleur Heights Center For Wellness And Rehab

4911 Sw 19Th Street, Des Moines IA, 50315

Starting at

$3,138

For this area
$$$
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Resident Review Score
6.4
|
Good
Genesis Senior Living

Preferred Provider

Genesis Senior Living

5608 Sw 9Th Street, Des Moines IA, 50315

Starting at

$6,205

For this area
$$$
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Call or ChatCall 1 (844) 240-4458