Sanctuary At Holy Cross

17475 Dugdale Dr, South Bend IN, 46635

Resident Review Score
5.1
|
Average
Starting price

$1,995

For this area
$$$
Sanctuary At Holy Cross - Gallery Image 1

Sanctuary At Holy Cross is a nursing home in South Bend, IN, with 168 certified beds. Sanctuary At Holy Cross is a senior care company operated by Trinity Health. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. Sanctuary At Holy Cross offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Sanctuary At Holy Cross offers vision and dental care to its residents.

Costs at this community start at $1,995 and range up to $8,213 per month. The average price in the community is $5,104, which is the same as the average price of $ 5,104 in the area. The cost of nursing home care in this area is more than the state average. If the resident needs added care, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.0 hours daily per resident. This time is made up of 1.9 hours with licensed nurses (0.6 by an RN and 1.3 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are six hospitals within 25 miles of Sanctuary At Holy Cross. The two closest hospitals are Unity Medical And Surgical Hospital, which is 1.6 miles away, and Saint Joseph Regional Medical Center, which is 1.7 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for quality are excellent and the staff ratings are average, with a rating of 3.

Some of the key amenities available at Sanctuary At Holy Cross are:

  • Outdoor Areas
  • Social Outings
  • Clubs & Communities
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(574) 247-7500

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Pricing for Sanctuary At Holy Cross

$5,104Avg. Local Starting Price
Sanctuary At Holy Cross$1,995

Starting price

  • Within 25 Miles$5,123
  • In South Bend-Elkhart$5,104
  • In IN$4,850

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Resident Review Score
5.1
|
Average
#6 in South Bend, IN
Aggregated reviews in this score
Most Loved4
Loved0
Good0
Average0
Below Average6

Reviews

Residents and their families say:

This community is frequently praised for its exceptional nursing staff, CNAs, and overall team, who are regarded as amazing, thoughtful, and attentive. Reviewers highlighted the positive atmosphere, with one mentioning that their stay was perfect due to the cleanliness of their room, the availability of towels, and the extra efforts made by the staff to ensure comfort and satisfaction. The dietary team was commended for providing snacks, and the personal introductions from the managers were appreciated, offering a personal touch that added to the overall welcoming experience. The wound care staff was noted for their promptness, helpfulness, and skill, and the facility itself was described as beautiful, caring, and compassionate, with residents appearing well-cared for, happy, and residing in a very clean and peaceful environment.
However, a negative aspect mentioned in one review concerned the preparations for a new resident's arrival, which were inadequate. Despite having three days to prepare, the room was not ready, lacking essential items such as a TV and a dresser, which caused inconvenience and dissatisfaction. This review also noted issues with dining service timing and the lack of clarity regarding who was responsible for providing certain room furnishings. These criticisms, while isolated, reflect areas where the community could improve to ensure a consistently high standard of service and accommodation for all its residents.

AI generated summary of real reviews

ANNUAL DATA

Sanctuary At Holy Cross

Availability

Each community has a certified number of beds that are available.

certified beds

168
99.8

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.8

Local Avg

health inspection

3
2.6

Local Avg

quality

4
3.9

Local Avg

staff

3
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
1.2

Local Avg

infection control citations

0
1.3

Local Avg

fines

0
1.5

Local Avg

amount of fines

$0
$33,891

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

4
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

49
55.4

Local Avg

registered nurses

50
50.1

Local Avg

administrators who left

1
0.9

Local Avg

Facility Details

  • Legal name

    SANCTUARY AT HOLY CROSS

  • Ownership type

    Non profit - Other

  • Federal Provider Number

    155506

  • Provider SSA county code

    700

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 04, 1994

  • Type of council

    Both

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Sanctuary At Holy Cross

Outdoor Areas
Social Outings
Clubs & Communities
Housekeeping

Complaints

0 Penalties Imposed

0 Health Complaint Deficienceis

0 Health Standard Deficiencies

$0 In Fines Imposed

0 Payment Denials

0 Total Deficiencies Reported

0 Total Fines Imposed

0 Total Incidents Reported

11 Total Complaints Reported

Occupancy

128 Current Occupants

168 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Library & Computer Lounge

Social Outings

Care

Assisted Living

Cardiac Care

Dental Care

Diabetic

Hearing Care

Independent Living

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Podiatry Services

Speech Therapy

Stroke Care

Vision Care

Services

Beauty Salon & Barber Shop

Housekeeping

Additional Features

Catholic

Certified By Medicare And Medicaid

Medicare Participant Since 01/04/1994

Dining & Nutrition

Meals Provided

Accommodations

Outdoor Areas

Outdoor Garden

Hospitals

Unity Medical And Surgical Hospital

4455 Edison Lakes Pkwy

Distance: 1.6 miles

Saint Joseph Regional Medical Center

5215 Holy Cross Pkwy

Distance: 1.7 miles

Memorial Hospital Of South Bend

615 N Michigan St

Distance: 3.1 miles

Churches

Clay Firehouse

17616 Cleveland Road, South Bend

Distance: 0.7 miles

New Life Assembly of God

17106 Cleveland Road, South Bend

Distance: 0.7 miles

Praise Fellowship SDA Church

54301 Maple Lane, South Bend

Distance: 0.8 miles

Resident Review Score
N/A
|
Not Enough Reviews
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Resident Review Score
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Preferred Provider

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Starting at

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For this area
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Resident Review Score
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Not Enough Reviews
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For this area
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Call or ChatCall 1 (844) 240-4458