Holy Family Villa

12220 South Will Cook Road, Palos Park IL, 60464

Resident Review Score
7.9
|
Loved
Starting price

$2,430

For this area
$$$
Holy Family Villa - Gallery Image 1

Holy Family Villa is a nursing home in Palos Park, IL, with 129 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. Holy Family Villa offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $2,430 and range up to $8,000 per month. The average price in the community is $5,215, which is higher than the average cost of $5,060 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.5 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.6 by an RN and 0.9 by an LPN) and 2.0 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 58 hospitals within 25 miles of Holy Family Villa. The two closest hospitals are Palos Community Hospital, which is 5.4 miles away, and Adventist Bolingbrook Hospital, which is 8.7 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 2.

Some of the key amenities available at Holy Family Villa are:

  • Activity Center
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(630) 257-2291

Consider Nearby Preferred Providers

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Resident Review Score
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Starting price

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Pricing for Holy Family Villa

$5,060Avg. Local Starting Price
Holy Family Villa$2,430

Starting price

  • Within 25 Miles$5,462
  • In Chicago$5,060
  • In IL$4,950

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
7.9
|
Loved
#1 in Palos Park, IL
Aggregated reviews in this score
Most Loved46
Loved8
Good0
Average4
Below Average14

Reviews

Residents and their families say:

The reviews provide a complex but largely positive image of this community. Many reviewers praised the high level of care, cleanliness, and the helpful, welcoming staff. The community is consistently described as clean and well-maintained, with one stating it is one of the cleanest facilities they've worked at. The staff across various departments, from nursing to housekeeping, is commended for their compassion, attentiveness, and professionalism. Therapists and physical therapy processes were highlighted for being consistent and helpful. Social activities and the ability to engage residents in an active schedule also received positive mentions, contributing to a lively and caring environment.
However, not all feedback was positive. Concerns were raised regarding the quality of food, with multiple reviewers pointing out that food selection and quality could be improved and that hot items were not always served hot. There were also comments about staffing issues, particularly on weekends and evenings, leading to a decline in care quality and attention to residents. One reviewer mentioned a lack of communication regarding health precautions, suggesting a need for better information sharing with visitors. Despite these criticisms, the predominance of the feedback was favorable, underlining the community's efforts to provide a supportive and caring environment for its residents.

AI generated summary of real reviews

ANNUAL DATA

Holy Family Villa

Availability

Each community has a certified number of beds that are available.

certified beds

129
153.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

2
2.6

Local Avg

quality

3
3.2

Local Avg

staff

1
2.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

7
3.2

Local Avg

infection control citations

3
1.1

Local Avg

fines

5
3.8

Local Avg

amount of fines

$89,713
$111,623

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

4
3.3

Local Avg

weekend nurse hours

3
2.9

Local Avg

weekend rn hours

0
0.6

Local Avg

Staff Turnover (per year)

nursing staff

56
50.9

Local Avg

registered nurses

75
47.1

Local Avg

administrators who left

0
0.8

Local Avg

Facility Details

  • Legal name

    SYMPHONY PALOS PARK

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    146053

  • Provider SSA county code

    141

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    October 01, 2003

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Holy Family Villa

Activity Center
Outdoor Areas

Complaints

0 Payment Denials

1 Penalties Imposed

1 Total Fines Imposed

$3380 In Fines Imposed

3 Health Complaint Deficiencies

3 Health Standard Deficiencies

4 Total Complaints Reported

6 Total Deficiencies Reported

7 Total Incidents Reported

Occupancy

113 Current Occupants

129 Total Units

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Care

Assisted Living

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Services

Barber/Beauty Salon On Site

Additional Features

Certified By Medicare And Medicaid

Chapel

Medicare Participant Since 10/01/2003

Spanish

Volunteer Opportunities

Dining & Nutrition

Meals Provided

Accommodations

Outdoor Areas

Hospitals

Palos Community Hospital

12251 South 80Th Avenue

Distance: 5.3 miles

Rm Health Providers Ltd Partnership - Dba Rml Specialty Hospital

5601 South County Line Road

Distance: 8.1 miles

Adventist Bolingbrook Hospital

500 Remington Boulevard

Distance: 8.7 miles

Churches

Radogno Christine

13559 Cambridge Drive, Lemont

Distance: 1.7 miles

Presbyterian Church

13401 Wolf Road, Orland Park

Distance: 2.0 miles

St John Serbian Orthodox Church

13847 South Bell Road, Homer Glen

Distance: 2.3 miles

Resident Review Score
5.5
|
Average
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Call or ChatCall 1 (844) 240-4458