Symphony Of Crestwood

14255 South Cicero Avenue, Crestwood IL, 60445

Resident Review Score
4.4
|
Average
Starting price

$4,950

For this area
$$$
Symphony Of Crestwood - Gallery Image 1

Symphony Of Crestwood is a nursing home in Crestwood, IL, with 297 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,500 and range up to $9,020 per month. The average price in the community is $5,260, which is more than the average cost of $5,060 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.2 hours daily per resident. This time is made up of 1.4 hours with licensed nurses (0.5 by an RN and 0.9 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 55 hospitals within 25 miles of Symphony Of Crestwood. The two closest hospitals are Metrosouth Medical Center, which is 3.6 miles away, and Ingalls Memorial Hospital, which is 4.4 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 1. The quality rating for this facility is 2 and the staff rating is 2.

Some of the key amenities available at Symphony Of Crestwood are:

  • Pet Friendly
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(708) 371-0400

Room Pricing
Assisted Living
One BedroomStarting at$4,950

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
4.4
|
Average
#2 in Crestwood, IL
Aggregated reviews in this score
Most Loved6
Loved1
Good4
Average2
Below Average18

Reviews

Residents and their families say:

This community has received a variety of feedback from visitors and family members of residents, highlighting both its strengths and areas for improvement. Positive statements commonly emphasize the friendly and helpful nature of the staff, from the welcoming receptionists to the compassionate care workers. Many reviewers have noted the facility's cleanliness and the professionalism of the staff, who are described as attentive and proactive in meeting residents' needs. The atmosphere is often perceived as wonderful, with a dedicated team that cares for patients like family, especially appreciated in the dementia unit and long term care. Special mention is made of the community's skilled nursing facility role, providing a high level of medical care and support across three levels of care. The commitment to patient well-being and the efforts to cater to the changing needs of residents, especially those with critical health conditions, are frequently praised.
Despite these positive aspects, there are recurring concerns among some reviewers. Issues cited include a need for facility improvements, such as upgrades to equipment and general maintenance, like painting and fixing damaged fixtures. Several comments mentioned the care quality not meeting expectations in every case, with specific reference to the slow response time from some younger CNA's and dissatisfaction with how certain issues, like the failure to answer calls promptly and the limited rehabilitation services received, were handled. Problems with the lack of staff translation services and areas needing physical upgrades were also noted. Additionally, there were isolated comments regarding unresolved issues with respite care and dissatisfaction with how complaints were addressed. However, it's clear that despite these challenges, many have found this community to offer a level of care and service that profoundly impacts residents and their families in a positive way, emphasizing the dedication and compassionate nature of the staff.

AI generated summary of real reviews

ANNUAL DATA

Symphony Of Crestwood

Availability

Each community has a certified number of beds that are available.

certified beds

297
153.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

1
2.5

Local Avg

health inspection

2
2.6

Local Avg

quality

1
3.2

Local Avg

staff

2
2.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

4
3.2

Local Avg

infection control citations

0
1.1

Local Avg

fines

5
3.8

Local Avg

amount of fines

$165,925
$111,623

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.4

Local Avg

total nurse hours

3
3.3

Local Avg

weekend nurse hours

3
2.9

Local Avg

weekend rn hours

0
0.6

Local Avg

Staff Turnover (per year)

nursing staff

60
50.9

Local Avg

registered nurses

27
47.1

Local Avg

administrators who left

0
0.8

Local Avg

Facility Details

  • Legal name

    CRESTWOOD REHABILITATION CTR

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    145718

  • Provider SSA county code

    141

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    June 01, 1992

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Symphony Of Crestwood

Pet Friendly
Activity Center

Activities & Fitness

Activity Centre

Care

Ambulatory Care

Cardiac Care

Hospice Care

Incontinence Care

Services

Complimentary Transportation

Additional Features

Dogs Allowed

Dining & Nutrition

Meals Provided

Accommodations

Outdoor Areas

Pet Friendly

Hospitals

Oak Forest Hospital

159Th & Cicero Avenue

Distance: 2.3 miles

Metrosouth Medical Center

12935 S Gregory

Distance: 3.5 miles

Ingalls Memorial Hospital

One Ingalls Drive

Distance: 4.4 miles

Churches

Concordia Lutheran Church

Midlothian

Distance: 0.4 miles

Crestwood Christian Center

4925 West Midlothian Turnpike, Crestwood

Distance: 0.4 miles

Kingdom Hall of Jehovah's Witnesses

14128 Kildare Avenue, Crestwood

Distance: 0.6 miles

Resident Review Score
2.6
|
Below Average
Crestwood Terrace

Preferred Provider

Crestwood Terrace

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Starting at

$1,300

For this area
$$$
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Resident Review Score
4.9
|
Average
Palos Heights Rehabilitation

Preferred Provider

Palos Heights Rehabilitation

13259 South Central Avenue, Crestwood IL, 60463

Starting at

$1,300

For this area
$$$
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Resident Review Score
6.7
|
Good
Aperion Care Midlothian

Preferred Provider

Aperion Care Midlothian

3249 West 147Th Street, Midlothian IL, 60445

Starting at

$1,300

For this area
$$$
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Call or ChatCall 1 (844) 240-4458