Hilo Medical Center

1190 Waianuenue Avenue, Hilo HI, 96720


Resident Review Score
6.5
|
Good

Starting price

$3,719

For this area
$$$

Hilo Medical Center is a nursing home in Hilo, HI, with 40 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Hilo Medical Center offers multiple therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Hilo Medical Center offers dental care to its residents.

Costs at this community start at $3,719 and range up to $10,038 per month. The average price in the community is $6,879, which is higher than the average cost of $6,878 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.9 hours daily per resident. This time is made up of 2.0 hours with licensed nurses (1.4 by an RN and 0.6 by an LPN) and 2.9 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

The closest hospital within 25 miles of Hilo Medical Center is Hilo Medical Center, which is 0.0 miles away.

This nursing home has an overall rating of 5, meaning it is in the top 10% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for the staff are excellent and the quality ratings are average, with a rating of 5.

Some of the key amenities available at Hilo Medical Center are:

  • Social Outings
  • Pet Friendly


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(808) 932-3000

Pricing for Hilo Medical Center

$6,878Avg. Local Starting Price
Hilo Medical Center$3,719

Starting price

  • Within 25 Miles$7,300
  • In Honolulu$6,878
  • In HI$6,878

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
6.5
|
Good
#5 in Hilo, HI

Aggregated reviews in this score
Most Loved36
Loved6
Good1
Average2
Below Average29

Reviews

Residents and their families say:

This community has garnered a variety of reactions from those who have utilized its services, with many sharing their appreciation particularly for the staff's caring and professional demeanor. Nurses and doctors at this community are frequently described as exceptional, compassionate, and providing a level of care that several found remarkable and beyond expectations. Specific praise was directed towards the emergency room team for their efficiency, as well as towards the nursing staff across different departments for their attentiveness and kindness. The community's efforts in creating a welcoming and caring environment were noted by many, including gratitude towards specific staff members who went above and beyond in their roles to assist patients and their families through challenging times.
However, the experiences were not universally positive. Criticism was directed towards some administrative aspects such as billing and insurance handling, with some mentioning issues such as being billed despite providing insurance information multiple times. There were also mentions of long waits and a few instances where the communication and actions of specific staff members were perceived as unprofessional. Some reviewers indicated concerns about cleanliness and staffing levels, suggesting these as areas for improvement. Despite these criticisms, many affirm the community's commitment to patient care and would recommend it to others in need of medical services, highlighting the positive impact of the staff's dedication and the quality of medical care received.

AI generated summary of real reviews

ANNUAL DATA

Hilo Medical Center


Availability

Each community has a certified number of beds that are available.

certified beds

40

Ratings

User ratings are a trustworthy source of information about a community.

overall

5

health inspection

4

quality

5

staff

5

Incidents

Incidents within a community must be reported and documented.

facility reported

1

infection control citations

0

fines

2

amount of fines

$23,783

Staff Hours (per resident per day)

licensed staff hours

2

total nurse hours

5

weekend nurse hours

4

weekend rn hours

1

Staff Turnover (per year)

nursing staff

33

registered nurses

46

administrators who left

0

Facility Details

  • Legal name

    HILO MEDICAL CENTER

  • Ownership type

    Government - State

  • Federal Provider Number

    125002

  • Provider SSA county code

    10

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1967

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Hilo Medical Center


Social Outings
Pet Friendly

Activities & Fitness


Activity Centre

Library & Computer Lounge

Social Outings

Care


Bariatric Care Unit

Clinic

Dental Care

IV Therapy

Occupational Therapy

Pharmacy

Speech Therapy

Services


Beauty Shop

Dining & Nutrition


Optional Flexible Meal Program (monday -friday)

Accommodations


Outdoor Areas

Additional Features


Pet Friendly

Hospitals


Hilo Medical Center

1190 Waianuenue Ave

Distance: 0.0 miles

Churches


Arise Church

1099 Waianuenue Avenue, Hilo

Distance: 0.2 miles

First United Protestant Church

1350 Waianuenue Avenue, Hilo

Distance: 0.2 miles

Kaumana Drive Baptist Church Keikiland

388 Kaumana Drive, Hilo

Distance: 0.7 miles

Resident Review Score
9.5
|
Most Loved
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Call or ChatCall 1 (844) 240-4458