Heartland Health Care Center Prosperity Oaks

11375 Prosperity Farms Road, Palm Beach Gardens FL, 33410

Resident Review Score
6.1
|
Good
Starting price

$1,992

For this area
$$$
Heartland Health Care Center Prosperity Oaks - Gallery Image 1

Heartland Health Care Center Prosperity Oaks is a nursing home in Palm Beach Gardens, FL, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option.

Costs at this community start at $1,992 and range up to $6,710 per month. The average price in the community is $4,351, which is the same as the average price of $ 4,351 in the area. The cost of nursing home care in this area is less than the state average. Depending on the services the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.6 hours daily per resident. This time is made up of 1.5 hours with licensed nurses (0.7 by an RN and 0.8 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has various activities, including musical performances and social outings. See our amenity list below for more information.

There are eight hospitals within 25 miles of Heartland Health Care Center Prosperity Oaks. The two closest hospitals are Palm Beach Gardens Medical Center, which is 1.2 miles away, and Jupiter Medical Center, which is 5.8 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 4 and the staff rating is 2.

Some of the key amenities available at Heartland Health Care Center Prosperity Oaks are:

  • Outdoor Areas
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(561) 626-9702

Consider Nearby Preferred Providers

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Resident Review Score
N/A
|
Not Enough Reviews

Starting price

$1,992

Pricing for Heartland Health Care Center Prosperity Oaks

$4,351Avg. Local Starting Price
Heartland Health Care Center Prosperity Oaks$1,992

Starting price

  • Within 25 Miles$4,739
  • In West Palm Beach-Fort Pierce$4,351
  • In FL$5,207

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Resident Review Score
6.1
|
Good
#3 in Palm Beach Gardens, FL
Aggregated reviews in this score
Most Loved16
Loved0
Good1
Average0
Below Average15

Reviews

Residents and their families say:

This community has garnered a lot of praise from residents and their families for its exceptional care, friendly and compassionate staff, and the welcoming, family-like atmosphere it fosters. Many reviewers have noted the significant improvement in their loved ones' health and spirits since moving to this community. The staff is described as caring, knowledgeable, empathetic, and friendly, often going above and beyond to ensure residents feel at home. Activities like weekly happy hours, movies, popcorn, and games, spearheaded by dedicated recreation staff, contribute to a vibrant community life. The quality of healthcare, particularly in rehabilitation services, is frequently lauded, with one reviewer highlighting their mother's significant improvement after only a short stay.
However, the community is not without its critiques. Some concerns were raised about disruptions during the COVID-19 pandemic, particularly regarding staffing and the quality of food service. Despite these challenges, the facility was commended for its adherence to safety protocols and efforts to keep residents comfortable and safe. The cleanliness of the facility, the quality of the amenities, and the excellent location in Palm Beach Gardens were also points of praise. The administration's proactive approach in addressing issues and communicating with families has left a positive impression on many. In sum, while recognizing some areas for improvement, the sentiment across the reviews is profoundly positive, highlighting a caring and attentive environment that markedly enhances the well-being and quality of life for its residents.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center Prosperity Oaks

Availability

Each community has a certified number of beds that are available.

certified beds

120
116.6

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
3.1

Local Avg

health inspection

2
2.7

Local Avg

quality

3
4

Local Avg

staff

2
3.3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

7
0.9

Local Avg

infection control citations

2
0.8

Local Avg

fines

3
2.6

Local Avg

amount of fines

$23,373
$18,064

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.5

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.5

Local Avg

weekend rn hours

1
0.6

Local Avg

Staff Turnover (per year)

nursing staff

92
41.4

Local Avg

registered nurses

96
54.6

Local Avg

administrators who left

2
1.2

Local Avg

Facility Details

  • Legal name

    PROMEDICA SKILLED NURSING AND REHAB (PROS OAKS)

  • Ownership type

    Non profit - Other

  • Federal Provider Number

    105762

  • Provider SSA county code

    490

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 27, 1992

  • Type of council

    Resident

  • Ownership change in last 12 months

    Yes

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center Prosperity Oaks

Outdoor Areas
Social Outings
Washer & Dryer in Unit
Clubs & Communities

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

2 Health Complaint Deficiencies

5 Health Standard Deficiencies

5 Total Complaints Reported

7 Total Deficiencies Reported

Occupancy

120 Total Units

98 Current Occupants

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Library & Computer Lounge

Social Outings

Care

Assisted Living

Cardiac Care

Chronic Disease Management

Hospice

Hospital-level Rehabilitation Therapies

Independent Living

Memory Care

Nurses

Offers Resident/family Counciling

Oncology Care

Skilled Nursing And Medical Care

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 03/27/1992

Dining & Nutrition

Homemade Meals And Snacks Supervised By A Registered Dietitian

Accommodations

Outdoor Areas

Special Arrangements For Private Functions

Washer & Dryer In Unit

Hospitals

Palm Beach Gardens Medical Center

3360 Burns Rd

Distance: 1.2 miles

West Palm Beach Vamc

7305 N Military Trail

Distance: 4.6 miles

Kindred Hospital Palm Beaches

5555 W Blue Heron Blvd

Distance: 4.7 miles

Churches

Chabad North Palm Beach

750 Sanctuary Cove Drive, North Palm Beach

Distance: 0.5 miles

Our Lady of Florida Spiritual Center

1300 U.S. 1, North Palm Beach

Distance: 0.8 miles

Cross Community Church

2575 Lone Pine Road, West Palm Beach

Distance: 0.9 miles

Resident Review Score
6.3
|
Good
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Call or ChatCall 1 (844) 240-4458