Heartland Health Care Center Jacksonville

8495 Normandy Blvd, Jacksonville FL, 32221


Resident Review Score
7.7
|
Loved

Starting price

$2,250

For this area
$$$

Heartland Health Care Center Jacksonville is a nursing home in Jacksonville, FL, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $2,250 and range up to $8,060 per month. The average price in the community is $5,155, which is greater than the average cost of $4,980 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.5 hours daily per resident. This time is made up of 1.3 hours with licensed nurses (0.3 by an RN and 1.1 by an LPN) and 2.2 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. This facility has a number of activities, including musical performances and social outings. See our amenity list below for more information.

There are nine hospitals within 25 miles of Heartland Health Care Center Jacksonville. The two closest hospitals are St Vincent'S Medical Center Riverside, which is 6.1 miles away, and Baptist Medical Center Jacksonville, which is 7.8 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 4.

Some of the key amenities available at Heartland Health Care Center Jacksonville are:

  • Outdoor Areas
  • Social Outings
  • Clubs & Communities


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(904) 783-3749

Pricing for Heartland Health Care Center Jacksonville

$4,980Avg. Local Starting Price
Heartland Health Care Center Jacksonville$2,250

Starting price

  • Within 25 Miles$5,346
  • In Jacksonville$4,980
  • In FL$5,207

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.7
|
Loved
#9 in Jacksonville, FL

Aggregated reviews in this score
Most Loved13
Loved3
Good1
Average2
Below Average4

Reviews

Residents and their families say:

This community has been consistently praised for its cleanliness, with many reviewers noting a lack of unpleasant odors typically found in similar establishments. The staff, particularly front desk personnel including receptionists like Rosa, received acclaim for their professionalism, friendliness, and helpfulness. Security measures and the professional demeanor of nurses, therapists, and other staff members were also highlights. The community was commended for making visitors and residents feel welcomed, along with the use of efficient sign-in technology and the attentiveness to residents’ needs, ensuring they are well cared for and their pain managed effectively.
However, there were some concerns raised by visitors and family members. One notable issue was a lack of prompt communication and preparation regarding discharge procedures, leaving a family without necessary equipment and feeling rushed. Another isolated complaint mentioned a staff member being distracted by personal business when approached for assistance. Additionally, there were remarks about the need for updates to the facility's cleanliness on a more granular level, as well as modernization of amenities like beds and TVs. A serious concern was brought up by one reviewer regarding missing personal items and malfunctioning room amenities. Despite these issues, the community's dedication, particularly by individuals like Rosa who went above and beyond to assist residents, was frequently highlighted, underlining a strong commitment to care and support for its residents.

AI generated summary of real reviews

ANNUAL DATA

Heartland Health Care Center Jacksonville


Availability

Each community has a certified number of beds that are available.

certified beds

120

Ratings

User ratings are a trustworthy source of information about a community.

overall

5

health inspection

4

quality

5

staff

2

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

0

amount of fines

$0

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

3

weekend nurse hours

3

weekend rn hours

0

Staff Turnover (per year)

nursing staff

62

registered nurses

67

administrators who left

1

Facility Details

  • Legal name

    NORMANDY CENTER FOR NURSING AND HEALING

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    105684

  • Provider SSA county code

    150

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 12, 1990

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Heartland Health Care Center Jacksonville


Outdoor Areas
Social Outings
Clubs & Communities

Activities & Fitness


Activity Centre

Clubs & Communities

Library & Computer Lounge

Social Outings

Care


Chronic Disease Management

Hospital-level Rehabilitation Therapies

Oncology Care

Skilled Nursing And Medical Care

Dining & Nutrition


Homemade Meals And Snacks Supervised By A Registered Dietitian

Accommodations


Outdoor Areas

Special Arrangements For Private Functions

Hospitals


Saint Vincent'S Medical Center Riverside

1 Shircliff Way

Distance: 6.1 miles

Baptist Medical Center Jacksonville

800 Prudential Dr

Distance: 7.7 miles

Naval Jacksonville Hospital

2080 Child St

Distance: 8.5 miles

Churches


West Jacksonville Advent

8376 Normandy Boulevard, Jacksonville

Distance: 0.2 miles

West Normandy Baptist Church

8728 Normandy Boulevard, Jacksonville

Distance: 0.4 miles

Kitchens Dale

1862 Fouraker Road, Jacksonville

Distance: 0.7 miles

Resident Review Score
6.2
|
Good
Fouraker Hills Rehab And Nursing Center

Preferred Provider

Fouraker Hills Rehab And Nursing Center

1650 Fouraker Rd, Jacksonville FL, 32221


Starting at

$1,900

For this area
$$$

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Resident Review Score
N/A
|
Not Enough Reviews
Nella's Nursing Home

Preferred Provider

Nella's Nursing Home

200 Whitman Avenue Crystal Springs, Elkins WV, 26241


Starting at

$4,685

For this area
$$$

  • nursing homes
Resident Review Score
5.4
|
Average
Signature Healthcare Of Jacksonville

Preferred Provider

Signature Healthcare Of Jacksonville

2061 Hyde Park Rd, Jacksonville FL, 32210


Starting at

$7,729

For this area
$$$

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Call or ChatCall 1 (844) 240-4458