Hillside Center

810 South Broom Street, Wilmington DE, 19805

Resident Review Score
7.7
|
Loved
Starting price

$1,295

For this area
$$$
Hillside Center - Gallery Image 1

Hillside Center is a nursing home in Wilmington, DE, with 106 certified beds. Hillside Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,295 and range up to $10,646 per month. The average price in the community is $5,971, which is greater than the average cost of $5,970 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional care or services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.9 hours daily per resident. This time is made up of 1.8 hours with licensed nurses (0.9 by an RN and 1.0 by an LPN) and 2.1 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 16 hospitals within 25 miles of Hillside Center. The two closest hospitals are St Francis Hospital, which is 1.0 miles away, and Alfred I Dupont Hospital For Children, which is 2.9 miles away.

This nursing home has an overall rating of 4, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The ratings for quality are excellent and the staff ratings are average, with a rating of 4.

Some of the key amenities available at Hillside Center are:

  • Outdoor Areas
  • Activity Center
  • Housekeeping

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(302) 652-1181

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Resident Review Score
9.1
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Most Loved

Starting price

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Shipley Manor

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Resident Review Score
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Starting price

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Pricing for Hillside Center

$5,970Avg. Local Starting Price
Hillside Center$1,295

Starting price

  • Within 25 Miles$6,338
  • In Philadelphia$5,970
  • In DE$5,970
Resident Review Score
7.7
|
Loved
#9 in Wilmington, DE
Aggregated reviews in this score
Most Loved9
Loved1
Good0
Average1
Below Average3

Reviews

Residents and their families say:

This community has received mixed reviews from its clientele. Many appreciate the attentive and personalized care provided by the physical therapy (PT), occupational therapy (OT), and nursing staff. The environment is described as friendly and helpful, with staff members referenced as excellent and professional. Activities, particularly those involving arts and crafts and food socials, are highlighted as enjoyable elements of the experience. The cleanliness of the facility and the variety of activities available are also praised. The responsiveness of management to concerns and their willingness to enact positive changes when issues are raised speaks to a facility committed to improvement and responsiveness.
However, there are criticisms noted, including some reports of neglect, irresponsibility, and untruthfulness, with specific mention of inadequate personal hygiene care and issues with food and linen service. One reviewer who initially expressed dissatisfaction due to poor attitudes and lack of help from aides later revised their opinion positively after management addressed their concerns. Another concern raised involved medication management, which was promptly resolved by the nursing director, demonstrating a willingness to quickly address and rectify patient and family grievances. It's evident that while this community shines in areas of staff friendliness, activity engagement, and rehabilitation care, it faces challenges that need ongoing attention to ensure consistent quality care for all residents.

AI generated summary of real reviews

ANNUAL DATA

Hillside Center

Availability

Each community has a certified number of beds that are available.

certified beds

106
145.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

4
3

Local Avg

health inspection

3
2.8

Local Avg

quality

5
3.9

Local Avg

staff

4
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
0.6

Local Avg

infection control citations

0
0.5

Local Avg

fines

0
2.1

Local Avg

amount of fines

$0
$37,935

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

1
0.5

Local Avg

Staff Turnover (per year)

nursing staff

40
52.3

Local Avg

registered nurses

19
48.4

Local Avg

administrators who left

0
0.8

Local Avg

Facility Details

  • Legal name

    COMPLETE CARE AT HILLSIDE LLC

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    85013

  • Provider SSA county code

    10

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    November 14, 1970

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    Yes

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Hillside Center

Outdoor Areas
Activity Center
Housekeeping

Activities & Fitness

Activity Center

Library & Computer Lounge

Accommodations

Air Conditioned

Cable Television

Computer With Internet Access

Outdoor Areas

Phone

Wireless Internet Access

Dining & Nutrition

Café With Always Available Menu Options

Neighborhood

Conveniently Located

Services

Housekeeping

Hospitals

St. Francis Hospital

701 N Clayton St 19805

Distance: 0.9 miles

Select Specialty Hospital Of Wilmington

701 N Clayton St 19805

Distance: 0.9 miles

Christiana Care-Wilmington Hospital

501 W 14Th St 19801

Distance: 1.4 miles

Churches

Porter William J

809 South Broom Street, Wilmington

Distance: 0.1 miles

St. Elizabeth's Catholic Church

809 South Broom Street, Wilmington

Distance: 0.1 miles

New Holiness Fellowship

1010 Wright Street, Wilmington

Distance: 0.3 miles

Resident Review Score
5.2
|
Average
Regency Healthcare & Rehab Center

Preferred Provider

Regency Healthcare & Rehab Center

801 N. Broom Street, Wilmington DE, 19806

Starting at

$1,295

For this area
$$$
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Resident Review Score
8.4
|
Loved
Parkview Nursing

Preferred Provider

Parkview Nursing

2801 W. 6Th Street, Wilmington DE, 19805

Starting at

$8,943

For this area
$$$
  • nursing homes
View Community
Resident Review Score
8.5
|
Most Loved
Gilpin Hall

Preferred Provider

Gilpin Hall

1101 Gilpin Avenue, Wilmington DE, 19806

Starting at

$5,663

For this area
$$$
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Call or ChatCall 1 (844) 240-4458