Brackenville Center

100 St. Claire Drive, Hockessin DE, 19707

Resident Review Score
8.3
|
Loved
Starting price

$8,943

For this area
$$$
Brackenville Center - Gallery Image 1

Brackenville Center is a nursing home in Hockessin, DE, with 104 certified beds. Brackenville Center is a senior care company operated by Genesis HealthCare. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Brackenville Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. Brackenville Center offers dental care to its residents.

Costs at this community start at $8,943 and range up to $10,190 per month. The average price in the community is $9,567, which is higher than the average cost of $5,970 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on other care the resident needs, additional services may increase the cost of care. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 3.9 hours daily per resident. This time is made up of 1.8 hours with licensed nurses (0.7 by an RN and 1.1 by an LPN) and 2.0 hours with non-licensed nurse aides.

To ensure the safety of all residents, the facility provides an emergency call system. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 11 hospitals within 25 miles of Brackenville Center. The two closest hospitals are Christiana Care Health Services, Inc., which is 5.9 miles away, and St Francis Hospital, which is 7.4 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The ratings for quality are excellent and the staff ratings are average, with a rating of 3.

Some of the key amenities available at Brackenville Center are:

  • Pet Friendly
  • Housekeeping
  • Activity Center
  • Clubs & Communities

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(302) 234-5420

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Pricing for Brackenville Center

$5,970Avg. Local Starting Price
Brackenville Center$8,943

Starting price

  • Within 25 Miles$6,264
  • In Philadelphia$5,970
  • In DE$5,970
Resident Review Score
8.3
|
Loved
#2 in Hockessin, DE
Aggregated reviews in this score
Most Loved49
Loved9
Good1
Average1
Below Average12

Reviews

Residents and their families say:

Residents and visitors at this community have shared a myriad of positive experiences, highlighting the caring and professional demeanor of the staff, the clean and well-maintained facilities, and the comprehensive care provided. Many reviewers praised the community for its friendly atmosphere, where staff members are noted to be not just professional and attentive but also warm and welcoming, making both residents and visitors feel at home. The physical therapy team has received special recognition for their dedication to helping residents regain their strength and mobility, providing personalized and effective care. Positive reviews frequently mentioned the variety of activities available to residents, the flexibility in visiting hours that allows family and friends to visit loved ones any time, and the tasteful, serene setting of the community and its rooms, which offer spaciousness and beautiful views.
Despite the overwhelming number of positive remarks, a few areas of improvement were noted. The occurrence of a dietary mix-up and a slow response to a request for medication were among the concerns raised by family members. Moreover, some visitors pointed out the need for better attention to detail concerning the removal of urine-soiled bedding promptly to enhance the overall environment. However, these instances of constructive feedback seem to be the exception rather than the norm, with the majority of feedback focusing on the community's strengths.
The emphasis on the quality of care, cleanliness, and the sincerely helpful attitude of the staff stands out in the collective feedback. The community has managed to create an environment where residents feel genuinely cared for, and their families are at ease knowing their loved ones are in good hands. This sentiment is bolstered by accounts of the community's responsiveness to concerns and their continuous efforts to improve and maintain high standards in all aspects of care. Even amidst challenges like staffing shortages and the heightened stress of navigating the COVID-19 pandemic, the community has shown resilience and a commitment to the well-being and safety of its residents.

AI generated summary of real reviews

ANNUAL DATA

Brackenville Center

Availability

Each community has a certified number of beds that are available.

certified beds

104
145.7

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
3

Local Avg

health inspection

1
2.8

Local Avg

quality

5
3.9

Local Avg

staff

3
2.6

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

3
0.6

Local Avg

infection control citations

0
0.5

Local Avg

fines

2
2.1

Local Avg

amount of fines

$68,013
$37,935

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.7

Local Avg

total nurse hours

4
3.7

Local Avg

weekend nurse hours

3
3.3

Local Avg

weekend rn hours

0
0.5

Local Avg

Staff Turnover (per year)

nursing staff

65
52.3

Local Avg

registered nurses

47
48.4

Local Avg

administrators who left

0
0.8

Local Avg

Facility Details

  • Legal name

    COMPLETE CARE AT BRACKENVILLE LLC

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    85042

  • Provider SSA county code

    10

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    March 01, 1993

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Brackenville Center

Pet Friendly
Housekeeping
Activity Center
Clubs & Communities

Accommodations

Wifi

Air Conditioned

Beautiful Garden(s) / Courtyard(s)

Cable Television

Cable TV

Central Air Conditioning

Housekeeping

Outdoor Areas

Outdoor Garden

Pet Friendly

Scenic Views

Wireless Internet Access

Complaints

0 Health Complaint Deficienceis

$149250 In Fines Imposed

1 Payment Denials

1 Total Fines Imposed

20 Total Complaints Reported

2 Penalties Imposed

5 Health Standard Deficiencies

5 Total Deficiencies Reported

5 Total Incidents Reported

Occupancy

104 Total Units

80 Current Occupants

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Chapel

Medicare Participant Since 03/01/1993

Neighborhood

Conveniently Located

Care

Dental Care

Dialysis

Hearing Care

Hospice

Laundry / Dry Cleaning

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Pain Management

Podiatry Services

Speech Therapy

Safety

Emergency Call System

Dining & Nutrition

Meals Provided

Hospitals

Rockford Center

100 Rockford Dr 19713

Distance: 5.5 miles

Wilmington Veterans Affairs Medical Center

1601 Kirkwood Hwy 19805

Distance: 5.5 miles

Christiana Care-Christiana Hospital

4755 Ogletown Stanton Rd 19713

Distance: 5.8 miles

Churches

Wilmington Community Evangelical Church

1512 Brackenville Road, Hockessin

Distance: 0.1 miles

WCEC

1512 Brackenville Road, Hockessin

Distance: 0.1 miles

Kohath Ministries

Hockessin

Distance: 0.2 miles

Resident Review Score
6.4
|
Good
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Call or ChatCall 1 (844) 240-4458