Douglas Manor

103 North Road, Windham CT, 06280

Resident Review Score
8.2
|
Loved
Starting price

$1,966

For this area
$$$
Douglas Manor - Gallery Image 1

Douglas Manor is a nursing home in Windham, CT, with 90 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option.

Costs at this community start at $1,966 and range up to $13,475 per month. The average price in the community is $13,475, which is greater than the average cost of $7,720 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs added care, additional care may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.0 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.5 by an RN and 1.1 by an LPN) and 2.4 hours with non-licensed nurse aides.

There are six hospitals within 25 miles of Douglas Manor. The two closest hospitals are Windham Comm Mem Hosp & Hatch Hosp, which is 3.1 miles away, and William W Backus Hospital, which is 12.0 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 2 and the staff rating is 4.

Some of the key amenities available at Douglas Manor are:

  • Pet Friendly
  • Parking

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(860) 423-4636

Pricing for Douglas Manor

$7,720Avg. Local Starting Price
Douglas Manor$1,966

Starting price

  • Within 25 Miles$8,857
  • In Hartford-New Haven$7,720
  • In CT$7,850

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Resident Review Score
8.2
|
Loved
#1 in Windham, CT
Aggregated reviews in this score
Most Loved23
Loved2
Good0
Average1
Below Average6

Reviews

Residents and their families say:

This community has garnered significant praise for its clean facilities, attentive and compassionate staff, and the quality of care provided to both long-term and short-stay residents. Reviewers highlighted the cleanliness of both the buildings and grounds, and the professional, caring nature of the staff. Many appreciated the personal attention and respect shown towards residents, noting that the staff often goes above and beyond to meet individual needs. The community was commended for its welcoming attitude towards family visits, including those from pets, and its provision of mealtime alternatives in an attractively decorated dining area. The efforts of the staff to make new residents and their families feel comfortable and supported during the transition to life in the community have been well received. Testimonials from visitors and families of residents frequently mention the kindness, expertise, and accommodating nature of the staff.
However, there was a shared concern regarding the community's mask policy and testing procedures for COVID-19, which one reviewer found illogical and inconsistent, particularly the exemption from testing for those who show proof of vaccination. Additionally, another reviewer expressed disappointment over a delay in their scheduled visit, having to wait 30 minutes for their loved one to be brought down due to a lack of prompt response from the staff. Despite these concerns, the overwhelming majority of feedback pointed towards a high level of satisfaction with the care, cleanliness, and friendliness encountered at this community, with many expressing gratitude towards the staff for the significant positive impact on their loved ones' quality of life.

AI generated summary of real reviews

ANNUAL DATA

Douglas Manor

Availability

Each community has a certified number of beds that are available.

certified beds

90
115.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.8

Local Avg

health inspection

2
2.7

Local Avg

quality

2
3.2

Local Avg

staff

4
3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
2.1

Local Avg

infection control citations

0
1

Local Avg

fines

0
2.2

Local Avg

amount of fines

$0
$35,216

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

4
3.4

Local Avg

weekend nurse hours

4
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

51
43.4

Local Avg

registered nurses

33
43.8

Local Avg

administrators who left

0
0.5

Local Avg

Facility Details

  • Legal name

    DOUGLAS MANOR

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    75258

  • Provider SSA county code

    70

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    April 08, 1976

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Douglas Manor

Pet Friendly
Parking

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

0 Total Incidents Reported

10 Total Deficiencies Reported

2 Health Complaint Deficiencies

2 Total Complaints Reported

9 Health Standard Deficiencies

Occupancy

81 Current Occupants

90 Total Units

Additional Features

Certified By Medicare And Medicaid

Dogs Allowed

Korean

Medicare Participant Since 04/08/1976

Services

Complimentary Transportation

Care

Hospice Care

Incontinence Care

Memory Care

Offers Resident/family Counciling

Activities & Fitness

Library & Computer Lounge

Accommodations

Outdoor Areas

Parking

Pet Friendly

Hospitals

Windham Community Memorial Hospital

112 Mansfield Ave

Distance: 3.1 miles

William W Backus Hospital

326 Washington St

Distance: 11.9 miles

Rockville General Hospital

31 Union St

Distance: 18.3 miles

Churches

St Paul's Episcopal Church

27 Plains Road, Windham

Distance: 0.6 miles

First Congregational Church

4 Windham Center Road, Windham

Distance: 0.7 miles

Windham Center Church

4 Windham Center Road, Windham

Distance: 0.7 miles

Resident Review Score
7.9
|
Loved
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Call or ChatCall 1 (844) 240-4458