West River Rehab Center

245 Orange Avenue, Milford CT, 06460

Resident Review Score
6
|
Good
Starting price

$10,498

For this area
$$$
West River Rehab Center - Gallery Image 1

West River Rehab Center is a nursing home in Milford, CT, with 120 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. West River Rehab Center offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided. West River Rehab Center offers dental care to its residents.

Costs at this community start at $10,498 and range up to $13,475 per month. The average price in the community is $11,987, which is higher than the average cost of $7,720 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. Depending on the services the resident needs, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.6 hours with licensed nurses (0.7 by an RN and 0.9 by an LPN) and 1.3 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 13 hospitals within 25 miles of West River Rehab Center. The two closest hospitals are Milford Hospital, Inc, which is 1.6 miles away, and Bridgeport Hospital, which is 6.9 miles away.

This nursing home has an overall rating of 2, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 2. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at West River Rehab Center are:

  • Activity Center
  • Clubs & Communities
  • Outdoor Areas

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(203) 876-5123

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Resident Review Score
9.4
|
Most Loved

Starting price

$3,640

Pricing for West River Rehab Center

$7,720Avg. Local Starting Price
West River Rehab Center$10,498

Starting price

  • Within 25 Miles$8,494
  • In Hartford-New Haven$7,720
  • In CT$7,850

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

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Resident Review Score
6
|
Good
#2 in Milford, CT
Aggregated reviews in this score
Most Loved5
Loved0
Good1
Average0
Below Average5

Reviews

Residents and their families say:

This community has garnered a mix of reviews, with many highlighting the positive aspects such as attentive and caring staff, cleanliness, and a welcoming atmosphere. Reviewers appreciated the facility’s organization and proactive measures, especially in accommodating the unique needs of their loved ones. The social worker and various departments received praise for addressing concerns swiftly and effectively, leading to satisfactory corrective measures. The rehabilitation services, including physical and occupational therapy, were noted for their quality, and the food was described as the best seen in similar facilities by one reviewer. Activities for patients to participate in and efforts to treat patients like family were also commended.
However, there were several concerns raised across multiple reviews. Issues with understaffing or lack of coverage protocol were mentioned, alongside specific incidents where a resident was left without assistance for an extended period. Some feedback pointed to the facility being more of a convalescent home rather than a rehabilitation center, with complaints about the quality and healthiness of the food served, indicating a reliance on takeout for more flavorful options. Maintenance concerns, such as malfunctioning toilets and moldy shower chairs, were noted, alongside observations of outdated TVs and equipment. Despite these criticisms, many would still recommend this community, citing the professionals’ attentiveness and the positive outcomes experienced by their relatives.

AI generated summary of real reviews

ANNUAL DATA

West River Rehab Center

Availability

Each community has a certified number of beds that are available.

certified beds

120
115.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

2
2.8

Local Avg

health inspection

2
2.7

Local Avg

quality

3
3.2

Local Avg

staff

3
3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

0
2.1

Local Avg

infection control citations

0
1

Local Avg

fines

2
2.2

Local Avg

amount of fines

$41,545
$35,216

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.4

Local Avg

total nurse hours

3
3.4

Local Avg

weekend nurse hours

2
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

36
43.4

Local Avg

registered nurses

32
43.8

Local Avg

administrators who left

0
0.5

Local Avg

Facility Details

  • Legal name

    WEST RIVER REHAB CENTER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    75377

  • Provider SSA county code

    40

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    August 04, 1992

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

West River Rehab Center

Activity Center
Clubs & Communities
Outdoor Areas

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

3 Total Complaints Reported

4 Health Complaint Deficiencies

7 Health Standard Deficiencies

7 Total Incidents Reported

8 Total Deficiencies Reported

Occupancy

114 Current Occupants

120 Total Units

Activities & Fitness

Activity Centre

Clubs & Communities

Library & Computer Lounge

Services

Beauty Salon & Barber Shop

Maintenance

Care

Cardiac Care

Dental Care

Hospice

Incontinence Care

Memory Care

Nurses

Occupational Therapy

Offers Resident/family Counciling

Podiatry Services

Speech Therapy

Stroke Care

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 08/04/1992

Accommodations

Outdoor Areas

Phone

Hospitals

Milford Hospital

300 Seaside Avenue

Distance: 1.6 miles

West Haven Va Medical Center

950 Campbell Avenue

Distance: 5.5 miles

Bridgeport Hospital

267 Grant Street

Distance: 6.9 miles

Churches

Calvary Alliance Church

273 Orange Avenue, Milford

Distance: 0.1 miles

Bailey Jonathan

291 Orange Avenue, Milford

Distance: 0.1 miles

First Baptist Church

28 North Street, Milford

Distance: 0.8 miles

Resident Review Score
5.6
|
Good
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Call or ChatCall 1 (844) 240-4458