Touchpoints At Manchester

333 Bidwell St Box 1296, Manchester CT, 06040

Resident Review Score
4.6
|
Average
Starting price

$13,383

For this area
$$$
Touchpoints At Manchester - Gallery Image 1

Touchpoints At Manchester is a nursing home in Manchester, CT, with 131 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. This facility may offer respite stays. If this is something you need, you will need to find out if there are any additional restrictions on this option. Touchpoints At Manchester offers several therapy services to its residents, including occupational and physical therapists (in-house). In addition, access to a speech therapist is provided.

Costs at this community start at $13,383 and range up to $13,475 per month. The average price in the community is $13,429, which is more than the average cost of $7,720 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 2.9 hours daily per resident. This time is made up of 1.1 hours with licensed nurses (0.5 by an RN and 0.6 by an LPN) and 1.8 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 14 hospitals within 25 miles of Touchpoints At Manchester. The two closest hospitals are Manchester Memorial Hospital, which is 1.8 miles away, and Hartford Hospital, which is 6.9 miles away.

This nursing home has an overall rating of 3, which is an average rating of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has an average health inspection rating of 3. The quality rating for this facility is 4 and the staff rating is 3.

Some of the key amenities available at Touchpoints At Manchester are:

  • Pet Friendly
  • Outdoor Areas
  • Activity Center

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(860) 533-3086

Consider Nearby Preferred Providers

National Health Care Associates

National Health Care Associates

850 Silas Deane Hwy None

Resident Review Score
N/A
|
Not Enough Reviews

Starting price

$2,857

Marlborough Health and Rehabilitation

Marlborough Health and Rehabilitation

85 Stage Harbour Road None

Resident Review Score
8.2
|
Loved

Starting price

$10,400

Maple View Health and Rehabilitation

Maple View Health and Rehabilitation

856 Maple Street None

Resident Review Score
8.5
|
Most Loved

Starting price

$9,990

Pricing for Touchpoints At Manchester

$7,720Avg. Local Starting Price
Touchpoints At Manchester$13,383

Starting price

  • Within 25 Miles$8,473
  • In Hartford-New Haven$7,720
  • In CT$7,850

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
4.6
|
Average
#4 in Manchester, CT
Aggregated reviews in this score
Most Loved3
Loved0
Good0
Average1
Below Average6

Reviews

Residents and their families say:

This community has received acclaim for the excellent care and comprehensive support it provides to residents and their families. Several reviewers highlighted the exceptional attention to detail, including personal touches like fresh cut flowers and care packages that made their loved ones feel welcomed and cared for. Families appreciated the professionalism and kindness of the staff, from CNAs to therapists and nurses, noting the timely and effective responses to care needs. The quality of the food, the attentiveness to patient requests, and the effort to keep families informed about their loved ones' well-being were particularly praised. The community was also commended for making transitions back home seamless and continuing to provide excellent care outside the facility.
However, some concerns were voiced regarding the administrative aspects of the community. One reviewer mentioned a perceived lack of professionalism and poor communication with families regarding care plans, highlighting a disconnect between the nursing staff and the administrative team. This indicates an area for potential improvement within the community's operations. Additionally, a suggestion to prospective families to thoroughly check the unit their family member will be staying in and to ask current residents for their opinions hints at possible inconsistencies in care or satisfaction across different parts of the community.

AI generated summary of real reviews

ANNUAL DATA

Touchpoints At Manchester

Availability

Each community has a certified number of beds that are available.

certified beds

131
115.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

3
2.8

Local Avg

health inspection

3
2.7

Local Avg

quality

4
3.2

Local Avg

staff

3
3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

1
2.1

Local Avg

infection control citations

0
1

Local Avg

fines

0
2.2

Local Avg

amount of fines

$0
$35,216

Local Avg

Staff Hours (per resident per day)

licensed staff hours

1
1.4

Local Avg

total nurse hours

3
3.4

Local Avg

weekend nurse hours

3
3.2

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

24
43.4

Local Avg

registered nurses

19
43.8

Local Avg

administrators who left

0
0.5

Local Avg

Facility Details

  • Legal name

    TOUCHPOINTS AT MANCHESTER

  • Ownership type

    For profit - Corporation

  • Federal Provider Number

    75314

  • Provider SSA county code

    10

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    January 01, 1988

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Touchpoints At Manchester

Pet Friendly
Outdoor Areas
Activity Center

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Complaints Reported

0 Total Fines Imposed

10 Health Standard Deficiencies

10 Total Deficiencies Reported

2 Total Incidents Reported

4 Health Complaint Deficiencies

Accommodations

Wifi

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Pet Friendly

Occupancy

124 Current Occupants

131 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Bingo

Tv / Movie Nights

Care

Advanced Care Planning

Cardiac Care

Care Innovations – Skynet Technology, electronic Medication Administration Record

Dialysis

IV Therapy

Nurses

Occupational, Physcial And Speech Therapies

Occupational Therapy

Offers Resident/family Counciling

Outpatient Rehabilitation

Pain Management

Speech Therapy

Stroke Care

Services

Beauty Salon & Barber Shop

Additional Features

Certified By Medicare And Medicaid

Medicare Participant Since 01/01/1988

Volunteer Opportunities

Hospitals

Manchester Memorial Hospital

71 Haynes St

Distance: 1.8 miles

Hartford Hospital

80 Seymour Street

Distance: 6.9 miles

Connecticut Childrens Medical Center

282 Washington Street

Distance: 7.0 miles

Churches

Trinity Covenant Church

302 Hackmatack Street, Manchester

Distance: 0.6 miles

Our Savior Lutheran Church

20 Ada Lane, Manchester

Distance: 0.7 miles

Assumption RC Church

285 West Center Street, Manchester

Distance: 0.7 miles

Resident Review Score
4.7
|
Average
Westside Care Center

Preferred Provider

Westside Care Center

349 Bidwell Street, Manchester CT, 06040

Starting at

$11,291

For this area
$$$
  • nursing homes
View Community
Resident Review Score
7.7
|
Loved
Manchester Manor

Preferred Provider

Manchester Manor

385 W Center St, Manchester CT, 06040

Starting at

$13,383

For this area
$$$
  • nursing homes
View Community
Resident Review Score
5.2
|
Average
Glastonbury Health Care Center

Preferred Provider

Glastonbury Health Care Center

1175 Hebron Ave, Glastonbury CT, 06033

Starting at

$3,150

For this area
$$$
  • nursing homes
View Community
Call or ChatCall 1 (844) 240-4458