The Springs At The Carlotta

41505 Carlotta Drive, Palm Desert CA, 92211

Resident Review Score
7.9
|
Loved
Starting price

$3,595

For this area
$$$
The Springs At The Carlotta - Gallery Image 1
Preferred Provider

The Springs At The Carlotta is a nursing home in Palm Desert, CA, with 59 certified beds. The Springs At The Carlotta is a senior care company operated by Watermark Retirement. In addition to being a nursing home, this facility provides assisted living and memory care for residents with Alzheimer's or some other form of dementia. The community also has an independent living option.

Costs at this community start at $2,625 and range up to $8,500 per month. The average price in the community is $5,563, which is more than the average cost of $5,200 for nursing home care in the area. The cost of nursing home care in this area is lower than the state average. If the resident needs added care, additional care or services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 4.4 hours daily per resident. This time is made up of 2.1 hours with licensed nurses (0.6 by an RN and 1.6 by an LPN) and 2.2 hours with non-licensed nurse aides.

The facility provides and emergency call system to ensure the safety of all residents. Residents need to have a scheduled, structured activity every day. See our amenity list below for more information. Apartment-style units are not always available, but this community offers studio/efficiency units and group housing options.

There are three hospitals within 25 miles of The Springs At The Carlotta. The two closest hospitals are Eisenhower Medical Center, which is 3.4 miles away, and John F Kennedy Memorial Hospital, which is 6.9 miles away.

This nursing home has an overall rating of 5, meaning it is in the top 10% of all facilities reviewed by the Centers for Medicare and Medicaid Services. This nursing home has a health inspection rating of 5. The quality rating for this facility is 3 and the staff rating is 3.

Some of the key amenities available at The Springs At The Carlotta are:

  • Outdoor Areas
  • Clubs & Communities
  • Parking
  • Activity Center
  • Beauty & Barber

For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 661-2445 or reach the community directly at(760) 346-5420

Room Pricing
Assisted Living
StudioStarting at$3,995
One BedroomStarting at$3,595
Two BedroomStarting at$4,095

Personal Care Add-Ons

This community offers a range of care levels depending on the customized needs of each resident.

Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.

Learn More
Resident Review Score
7.9
|
Loved
#1 in Palm Desert, CA
Aggregated reviews in this score
Most Loved14
Loved3
Good0
Average0
Below Average5

Reviews

Residents and their families say:

This community is highly praised for its beauty, range of amenities, and the quality of life it offers to residents. Many reviewers are impressed by the welcoming atmosphere and the friendliness of both the staff and the residents, which contribute to a strong sense of community. The diverse range of activities available, designed to cater to all levels of skill and interest, was noted, with some residents feeling their social lives had been enriched since moving in. The food quality was generally well-received, with the culinary team open to suggestions and input, indicating a responsive and resident-focused environment. Apartments were described as lovely, with some offering great views, and the facilities were consistently described as clean and well-managed.
However, some concerns were raised about the skilled nursing section of the community, with repeated criticisms regarding the responsiveness of the assistants and allegations of neglect in care. These points of dissatisfaction were significant enough to be noted but did not overshadow the numerous positive experiences shared by many residents and visitors. Another point of critique was the change in the menu at one of the dining facilities, disappointing some residents by removing favorites. Additionally, the requirement of a substantial entrance fee, along with increased fees for those moving into assisted living, was mentioned, suggesting financial considerations as a potential barrier for some. Despite these issues, the sentiment across the reviews leaned heavily towards satisfaction and appreciation for the community's efforts to provide a welcoming, caring, and engaging environment for its residents.

AI generated summary of real reviews

ANNUAL DATA

The Springs At The Carlotta

Availability

Each community has a certified number of beds that are available.

certified beds

59
101.3

Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

overall

5
3

Local Avg

health inspection

5
2.5

Local Avg

quality

2
4.4

Local Avg

staff

2
3

Local Avg

Incidents

Incidents within a community must be reported and documented.

facility reported

6
5.5

Local Avg

infection control citations

0
1.5

Local Avg

fines

1
2.5

Local Avg

amount of fines

$650
$25,059

Local Avg

Staff Hours (per resident per day)

licensed staff hours

2
1.8

Local Avg

total nurse hours

4
4.3

Local Avg

weekend nurse hours

4
4

Local Avg

weekend rn hours

0
0.4

Local Avg

Staff Turnover (per year)

nursing staff

0
42.7

Local Avg

registered nurses

0
44.6

Local Avg

administrators who left

0
0.7

Local Avg

Facility Details

  • Legal name

    THE SPRINGS AT THE CARLOTTA

  • Ownership type

    For profit - Individual

  • Federal Provider Number

    555226

  • Provider SSA county code

    430

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    May 27, 1986

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    Yes

Amenities

The Springs At The Carlotta

Outdoor Areas
Clubs & Communities
Parking
Activity Center
Beauty & Barber

Complaints

0 Penalties Imposed

$0 In Fines Imposed

0 Payment Denials

0 Total Fines Imposed

1 Total Incidents Reported

3 Health Complaint Deficiencies

5 Health Standard Deficiencies

5 Total Complaints Reported

8 Total Deficiencies Reported

Accommodations

Wheelchair Accessible Showers

Central Air Conditioning

Furnished Guest Apartments

Landscaped Grounds

Library & Computer Lounge

Outdoor Areas

Outdoor Garden

Parking

Pet Friendly

Studio / Efficiency

Utilities Included

Vaulted Ceilings

Washer & Dryer In Unit

Occupancy

41 Current Occupants

59 Total Units

Activities & Fitness

Activity Centre

Arts & Crafts

Clubs & Communities

Health And Wellness Programs

Live Entertainment

Putting Green

Tv / Movie Nights

Yoga

Care

Ambulatory Care

Assisted Living

Hospice Care

Incontinence Care

Independent Living

Medication Management

Memory Care

Nurse

Nurses

Occupational Therapist

Offers Continuing Care

Offers Resident/family Counciling

Physical Therapist

Podiatrist

Services

Beauty Salon & Barber Shop

Complimentary Transportation

Housekeeping

Maintenance

Scheduled Local Transportation

Additional Features

Certified By Medicare And Medicaid

Dogs Allowed

English

Medicare Participant Since 05/27/1986

Spanish

Safety

Emergency Call System

Dining & Nutrition

Meals Provided

Hospitals

Betty Ford Center At Eisenhower, The

39000 Bob Hope Drive

Distance: 3.4 miles

Eisenhower Medical Center

39-000 Bob Hope Drive

Distance: 3.7 miles

John F Kennedy Memorial Hospital

47-111 Monroe Street

Distance: 6.9 miles

Churches

The Door Christian Fellowship

42-240 Green Way, Palm Desert

Distance: 0.6 miles

The Well Church

42575 Melanie Place, Palm Desert

Distance: 0.7 miles

Providence Presbyterian Church

42-620, Caroline Court, Palm Desert

Distance: 0.7 miles

Resident Review Score
4.9
|
Average
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Resident Review Score
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|
Good
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Call or ChatCall 1 (844) 661-2445