Desert Haven Care Center

2645 East Thomas Road, Phoenix AZ, 85016


Resident Review Score
7.3
|
Loved

Starting price

$6,768

For this area
$$$

Desert Haven Care Center is a nursing home in Phoenix, AZ, with 115 certified beds. In addition to being a nursing home, this facility provides assisted living care and has an independent living option. Desert Haven Care Center offers additional therapy services to its residents, including occupational therapists (in-house).

Costs at this community start at $6,768 and range up to $6,839 per month. The average price in the community is $6,804, which is greater than the average cost of $4,290 for nursing home care in the area. The cost of nursing home care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost. This facility is certified for both Medicare and Medicaid.

When considering a nursing home, it's important to understand how much time nurses spend with each resident and what type of nurse provides care. The total time nurses spend with residents in this community is 1.9 hours daily per resident. This time is made up of 0.7 hours with licensed nurses (0.1 by an RN and 0.5 by an LPN) and 1.2 hours with non-licensed nurse aides.

Residents need to have a scheduled, structured activity every day. See our amenity list below for more information.

There are 34 hospitals within 25 miles of Desert Haven Care Center. The two closest hospitals are Los Ninos Hospital, Inc., which is 0.5 miles away, and Phoenix Children'S Hospital, which is 1.0 miles away.

This nursing home has an overall rating of 1, which means that it is in the bottom 20% of all facilities reviewed by the Centers for Medicare and Medicaid Services. The ratings for the staff of this facility are poor (rating of 1) and the quality ratings are average, with a rating of 1.

Some of the key amenities available at Desert Haven Care Center are:

  • Activity Center
  • Clubs & Communities
  • Outdoor Areas


For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 240-4458 or reach the community directly at(602) 956-8000

Consider Nearby Preferred Providers

Pricing for Desert Haven Care Center

$4,290Avg. Local Starting Price
Desert Haven Care Center$6,768

Starting price

  • Within 25 Miles$4,444
  • In Phoenix$4,290
  • In AZ$4,290

Looking for Medicaid Options?

If you are using Medicaid to pay for senior living, your options are likely different.


Resident Review Score
7.3
|
Loved
#13 in Phoenix, AZ

Aggregated reviews in this score
Most Loved4
Loved0
Good0
Average0
Below Average2

Reviews

Residents and their families say:

This community has been receiving positive feedback for its ongoing upgrades, fostering a familial atmosphere among residents, and for having an exceptionally cooperative staff. Many have praised the efficient teamwork among the employees, which is critical for providing high-quality care to the patients. The community is noted for its full staffing, which is relatively rare, contributing to a significant positive shift in its culture. The nursing team, in particular, has been highlighted for their kindness, further emphasizing the supportive environment for both patients and staff. Moreover, the presence of competent doctors who address patient needs promptly has been appreciated by many.
However, not everything at the community has been viewed through rose-tinted glasses. One reviewer shared a less-than-ideal experience involving a delayed response to a resident's request for a bedpan, indicating areas where the service could be improved. Additionally, while the building itself is described as old, this seems to be offset by the high level of care and the ongoing updates the facility is undergoing. Despite these few criticisms, the community stands out for its dedicated team and the quality care provided to its residents.

AI generated summary of real reviews

ANNUAL DATA

Desert Haven Care Center


Availability

Each community has a certified number of beds that are available.

certified beds

115

Ratings

User ratings are a trustworthy source of information about a community.

overall

1

health inspection

2

quality

4

staff

1

Incidents

Incidents within a community must be reported and documented.

facility reported

0

infection control citations

0

fines

3

amount of fines

$10,025

Staff Hours (per resident per day)

licensed staff hours

1

total nurse hours

2

weekend nurse hours

1

weekend rn hours

0

Staff Turnover (per year)

nursing staff

27

registered nurses

17

administrators who left

1

Facility Details

  • Legal name

    DESERT HAVEN CARE CENTER

  • Ownership type

    For profit - Limited Liability company

  • Federal Provider Number

    35062

  • Provider SSA county code

    60

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    February 04, 1975

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No

Amenities

Desert Haven Care Center


Activity Center
Clubs & Communities
Outdoor Areas

Complaints


0 Total Incidents Reported

1 Payment Denials

1 Total Fines Imposed

$24375 In Fines Imposed

2 Penalties Imposed

8 Total Complaints Reported

9 Health Complaint Deficiencies

9 Health Standard Deficiencies

9 Total Deficiencies Reported

Occupancy


115 Total Units

80 Current Occupants

Activities & Fitness


Activity Centre

Clubs & Communities

Library & Computer Lounge

Additional Features


Certified By Medicare And Medicaid

Medicare Participant Since 02/04/1975

Care


Hospice

Nurses

Occupational Therapy

Offers Resident/family Counciling

Speech Therapy

Accommodations


Outdoor Areas

Hospitals


Los Ninos Hospital

2303 E. Thomas Road

Distance: 0.5 miles

Phoenix Children'S Hospital

1919 E. Thomas Rd.

Distance: 0.9 miles

Vhs Of Phoenix, Inc.Dba Arizona Heart Hospital

2000 West Bethany Home Road

Distance: 0.9 miles

Churches


Copper Square KH

2626 North 28th Street, Phoenix

Distance: 0.2 miles

Kingdom Hall of Jehovah's Witnesses

2626 North 28th Street, Phoenix

Distance: 0.2 miles

Primera Iglesia Del Nazareno

2732 East Pinchot Avenue, Phoenix

Distance: 0.2 miles

Resident Review Score
7.7
|
Loved
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Call or ChatCall 1 (844) 240-4458