Welcome to HarborChase of Dr. Phillips, a memory care community located in Orlando, Florida. HarborChase of Dr. Phillips also offers other services at this location including assisted living and independent living. The cost of the memory-care community at HarborChase of Dr. Phillips starts at a monthly rate of $3,500 to $5,775. There may be some additional services that could increase the cost of care, depending on the services that you may need. This community allows residents to have pets. It's always a good idea to check when you visit the community to see if your pet will be allowed. .
There are 8 hospitals within 25 miles of HarborChase of Dr. Phillips. The two closest hospitals are Health Central which is 6.8 miles away and Orlando Health which is 8.3 miles away.
Some of the key amenities available at HarborChase of Dr. Phillips are:
Beauty & Barber
Pool
Social Outings
Fitness Programs
Clubs & Communities
For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (877) 618-0710
This community garnered mixed reviews from various individuals, with several highlighting its amenities and the quality of the food as major positives. Many describe the environment as clean, beautiful, and reminiscent of a high-end resort or country club, complete with spacious living accommodations, a gym, physical therapy facilities, a beauty salon, and a diverse array of activities including art, music, and even virtual bowling, designed to meet the needs of residents. The meals, in particular, received praise for their outstanding quality, with options such as salmon and lamb chops highlighted for their excellence. The staff, especially in the sales and marketing department, was frequently described as compassionate, attentive, helpful, and efficient in communication, making residents and their families feel welcomed and cared for. The community's attempt to maintain a homey atmosphere and its efforts in providing a seamless transition for new residents were also commended.
However, the reviews also outlined some consistent concerns across the board, notably regarding understaffing and the consequent lack of timely and adequate care. Several reviewers voiced frustrations over the lack of communication from the staff, particularly when it came to addressing personal care needs or resolving administrative issues. The nursing staff was mentioned negatively in a few instances for ignoring requests and failing to follow up on medication changes or other health-related concerns. Concerns about cleanliness, specifically mentioning the smell of urine in certain areas, suggest room for improvement in maintenance practices. The community's approach to dealing with residents in the memory care unit and the consistent changes in leadership were further sources of dissatisfaction. Despite these issues, the positive aspects such as the quality of meals and the community's aesthetics resonated broadly, suggesting that while there is significant satisfaction with certain elements of the service, there is a clear need for improvement in staff communication, staffing levels, and resident care practices to create a more consistently positive experience for all residents and their families.
