Welcome to The Highlands, an independent living community located in Westborough, Massachusetts. The cost of the independent-living community at The Highlands starts at a monthly rate of $3,300 to $11,000. There may be some additional services that could increase the cost of care, depending on the services that you may need. This community allows residents to have pets. It's always a good idea to check when you visit the community to see if your pet will be allowed. .
There are 18 hospitals within 25 miles of The Highlands. The two closest hospitals are Marlborough Hospital which is 5.4 miles away and Umass Memorial Medical Center Inc which is 8.3 miles away.
Some of the key amenities available at The Highlands are:
Pet Friendly
Activity Center
Pool
Restaurant Style Dining
Outdoor Areas
For personalized guidance, current availability, and help scheduling a tour, call our senior living advisors at1 (844) 661-2445
Room Pricing
Assisted Living
StudioStarting at$3,115
One BedroomStarting at$3,765
Two BedroomStarting at$5,295
Personal Care Add-Ons
This community offers a range of care levels depending on the customized needs of each resident.
Services Package Price Range:Varies
Meals
Housekeeping
Laundry
Medication Assistance
Personal Care Assistance
Looking for Medicaid Options?
If you are using Medicaid to pay for senior living, your options are likely different.
This community has garnered praise for its exceptional staff, including the transportation manager-driver, housekeeping team, and assistant management, all of whom have shown outstanding compassion and efficacy, particularly mentioned during a period of management transition. The community appears to cater well to the needs of older adults, including those in their 80s, 90s, or hundreds, as well as individuals with very mild dementia, according to multiple reviews. The facilities, including the rooms, are described as clean, well-maintained, and the variety of activities and outings available is appreciated by residents and their families. The housing itself is reported to be clean, with a friendly staff and a welcoming environment that encourages socializing and gives a family-like atmosphere. The food has been described as good overall, with the wait staff receiving compliments for their niceness. The value for the money was deemed pretty good by reviewers, contributing to the notion that this is a place one could be proud to recommend.
However, there are areas identified for improvement. Multiple reviews mention issues with the management, including a lack of a consistent contact person for resolving issues or questions, and frequent turnover which affects the stability and consistency of care. Food quality and variety received mixed reviews, with some expressing dissatisfaction or suggesting room for improvement. Additionally, there was feedback on the need for more diverse daily activities to keep engagement high among residents. Despite the praise for the cleanliness of the facilities and the quality of the staff, these areas of criticism suggest opportunities for the community to enhance the living experience for current and potential residents.
